Communicating easier compared to email

What are the best aspects of this product?

I like that you can use Hangouts on many platforms such as Windows, Mac OS, iOS and Android. I also love that you can do video chat with multiple people at once.

What aspects are problematic or could work better?

Over the past couple of months, I haven't received all my notifications. At times I wouldn't see messages for hours until I opened up the app itself which is very frustrating because some of these messages I received are time sensitive. Also, when using group video chat, I notice the audio quality isn't that great.

What specific problems in your company were solved by this product?

I use Hangouts to communicate with my co-workers, which is easier than email. Video chatting is great when working remotely or working with others that are working remotely. The video screen sharing is very helpful when trying to troubleshoot issues with coworkers or when trying to describe how to solve a problem.

Are you a current user of this product?

Yes