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User review of Google Hangouts

Easier to access and keep track as well

- by Shelia

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I like that Google Calendar automatically creates a Hangout link for every event on the calendar, making it easy to find and access the video conference. I also like that it is in the same place as many other products I use, such as Gmail, Google Docs, and Drive. It makes it easier to access and keep track of them as well.

What aspects are problematic or could work better?

A couple of times, my audio just didn't work, which also happened to other colleagues and clients. Usually the solution is to sign into a different browser or connect via your phone, which causes delays. Sometimes there are also problems with video cutting out, but I cannot tell if that is the office internet or Hangouts.

What specific problems in your company were solved by this product?

This has helped me tremendously with remote meetings. It is also very convenient because it is connected to our Gmail accounts and Calendar, which helps keep things organized.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.