What are the best aspects of this product?
I can easily launch Hangouts from Gmail or add it to my calendar events, making online meetings easy to set up. And the integration with Google Voice means I use it for my phone system too.
What aspects are problematic or could work better?
It's limited to 15 participants and cannot record, nor can you directly interact with participants on Hangouts On Air. Plus, Google has not yet made it easy to use Hangouts On Air from a Google Chromebox. It's great for small meetings that don't need to be recorded, but you need a secondary webinar service to supplement it.
What specific problems in your company were solved by this product?
Enhanced communication among remote employees. We can communicate real time, allowing us to be more efficient and eliminating many of the lengthy delays caused by email communication.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?