What are the best aspects of this product?
Google Hangouts helps keep my connected with clients. It prevents me from typing formal e-mails to anyone. If I need to ask something, I can easily hop in and see if they're online. Then I message thing with whatever it is that I have in mind.
What aspects are problematic or could work better?
I'm trying hard to pin-point anything negative with it. There was this one time when I made a call and I tend to hear myself echoing from the client's side. It was a distraction. We just hung up and re-dialed, and things went smoothly from there.
What specific problems in your company were solved by this product?
Hangouts was significant in assisting my day-to-day business operations. It keeps me in close contact with colleagues. Whenever I have something to inquire about, I no longer have to type up an e-mail. I simply send them a message.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
How many people in your company actively use this product?
How long is your contract with the vendor?