What are the best aspects of this product?
What I likem ost with Google Hangouts is having that ability to text messaging friends free of charge. I can also call them for free! It's all done in a simple and convenient app. This app also makes it possible to do multiple video conferencing --- free of charge!
What aspects are problematic or could work better?
What I hate about this app is that you'll need a Gogoel account. For some people, not owning a Google account can be difficult. That means they can't be reached either through text or video chat. Aside from that, this app is tremendous!
What specific problems in your company were solved by this product?
A business issue that I'm trying to resolve via Google Hangouts is that I can now send texts and make calls free of charge. I'm saving so much from my mobile bill. And that's a plus! This helps me reach out to clients who lack a legit mobile/landline number.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
How many people in your company actively use this product?
How long is your contract with the vendor?