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User review of GoSpotCheck

Top class customer support

- by Madeline

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

GoSpotCheck’s customer support is top class and very helpful. The agents are very knowledgeable and prompt to resolve your issues. They follow up with you with dedication and provide reassuring support when needed. The system is easy to use and you simply have to follow instructions to set up custom missions for your needs. The reporting feature is easy to view and professional.

What aspects are problematic or could work better?

The pricing packages are expensive, but the investment is worth it given the many benefits.

What specific problems in your company were solved by this product?

We are using GoSpotCheck for reporting and plan-o-gram maintenance.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Automotive

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.