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GoSpotCheck Review

GoSpotCheck
Our score: 8.1 User satisfaction: 100%

What is GoSpotCheck?

GoSpotcheck is a BI and analytics platform that enables you to collect real-time information and make an immediate analysis to facilitate intelligent decision-making. The solution does all these in three easy steps – create, collect, and analyze. It lets you manage execution and access operational intelligence through features like a configurable form builder, customizable reporting, and task distribution. It gives you dashboards and real-time data analysis to track work performance and progress and filed activity.

You can easily create assignments and delegate them to your field agents in a matter of minutes. Based on GPS location, team members are assigned nearby missions where they can complete reports or snap some images using their smartphone and collect data to increase efficiencies. Once information is entered and updated, you can get instant view of your business and performance via the dashboard, equipping you with data and information to make better decisions.

Overview of GoSpotCheck Benefits

The first step – create – is facilitated by letting you build smart forms in unlimited configurations and for different task types. You can add context and attach references to the form, schedule their distribution, and adjust them for changing situations so your team can get the right information.

Gathering data is expedited by real-time responses you get from your people in the field. Data that is collected is immediately analyzed with the GoSpotCheck dashboard and through the mobile reporting feature. Every form is marked with timestamps and geotags, providing you increased visibility and monitoring, and execution you can managed more effectively.

Advanced analysis of information is seamlessly done by the solution through filters and business rules. You can customize reports and results by team, product or region to drill down on performance and determine efficiency. You can source and integrate data from outside as well as share and export reports through various formats.

Overview of GoSpotCheck Features

  • Reporting (custom, with photos)
  • Surveys
  • Audits
  • Tasks
  • Data Aggregation
  • Data Integration
  • Data Structuring (via GPS location)
  • Data Filtering
  • Data Cloud Storage
  • Alerts (custom, real-time)
  • Mobile Sharing
  • Role-Based Access
  • Contacts
  • Location History
  • Answer-Specific Conditional Tasks
  • Recent Activity
  • Customer Support

What Problems Will GoSpotCheck Solve?

1. Tracking a new product launch across several locations to ensure a successful rollout

A top-15 quick service restaurant was launching a new menu item and wanted to measure its execution across all restaurant locations. They turned to GoSpotCheck’s retail execution software and armed their field team with a powerful mobile data collection app and their management team with a real-time reporting dashboard. Upon using GoSpotCheck, field reps were able to reduce the time it took them to collect data by 75%, while management was able to reduce the time to aggregate and understand this data by 97%. Over the course of the four week product launch audit, the QSR was able to react to what they were seeing in early test markets and quickly improve overall execution. This is evidenced by a reduction from a 30% range in total product execution score to a 16% range. Finally, the QSR was able to identify regional and ingredient variances from product standards to direct training and education to help with potential shortcomings.

Features: Aggregate Data Instantly, Structure Data by GPS Location

2. Helping CPG companies to substantiate higher order volume, sync field data to a CRM and incentivize employees

An international outdoor brand relies on GoSpotCheck’s retail execution software to improve their in-store performance. First, they have been able to substantiate higher order volume from retail accounts. On more than one occasion, the outdoor brand contacted a national retailer encouraging them to replenish goods. When the retailer replied that it was unnecessary, the CPG company showed recent in-store photos of product stockouts taken with GoSpotCheck. On these occasions, not only did the retailer re-order product but also increased recurring order size to meet demand. This outdoor brand is tied to its parent company through the Salesforce CRM. GoSpotCheck built a custom sync that allows certain fields to be updated and shared between the two programs. This sync optimizes communication between the outdoor brand and their parent company. The outdoor CPG uses GoSpotCheck to ensure optimal individual performance. By running a simple contest to see which field reps can complete the most missions in a given time period, they increase productivity and enable the company to stay in touch with retail accounts with more frequency.

Features: Enhance Reporting with Photos, Integrate Data into Current Software

3. Improving planogramming, increasing brand consistency and reducing costs for a global luxury brand

A global luxury brand turned to GoSpotCheck to support their initiative of being best in class. By using real-time photos, they’re able to get a snapshot of how their planograms are performing. They use it to validate planogram compliance by getting data in a concise form, analyzing it, seeing the parameters and focusing on the potential problems that need to be addressed. The luxury goods brand has also gained greater accountability around display standards and uniformity by using GoSpotCheck. With uniformed data, this company is able to view performance globally, by region or even by retailer, helping to increase brand consistency at the point of sale. This luxury brand has significantly reduced costs versus their previous manual process. They can now see display issues immediately that they address with their vendors as quality assurance problems, resulting in cost savings versus having to place new display orders as was done prior to GoSpotCheck.

Features:  Powerful Data Filtering, Instant Location History

GoSpotCheck Position In Our Categories

Since companies have distinctive business-related demands, it is only prudent that they steer clear of selecting a one-size-fits-all, “perfect” business application. Be that as it may, it would be almost impossible to stumble on such an app even among sought-after software solutions.
The clever step to undertake should be to tabulate the various essential functions which merit scrutiny including major features, pricing, skill capability of staff members, business size, etc. After which, you should do the product research to a full extent. Go over these GoSpotCheck review articles and explore each of the software products in your shortlist in detail. Such detailed research ensure you drop unsuitable software solutions and buy the one that provides all the tools your business requires.

Position of GoSpotCheck in our main categories:

TOP 200

GoSpotCheck is one of the top 200 Business Intelligence Software products

TOP 200

GoSpotCheck is one of the 200 Collaboration Software products

GoSpotCheck is also listed in the following subcategories:

Each enterprise has different needs and requires a system that can be customized for their size, kind of workers and clients, and the specific industry they are in. For these reasons, no software can offer perfect tools out-of-the-box. When you try to find a software app, first be sure what you require it for. Read some GoSpotCheck Field Service Management Software - FSM reviews and ask yourself do you desire basic functionality or do you want sophisticated features? Are there any industry-specific tools that you are seeking? Find the answers to these queries to aid your search. There are lots of elements that you need to reflect on and these include your budget, specific business requirements, your company size, integration requirements etc. Take your time, use a few free trials, and finally zero in on the app that presents all that you require to boost your firm efficiency and productivity.

How Much Does GoSpotCheck Cost?

GoSpotCheck Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact GoSpotCheck directly for pricing information.

User Satisfaction

Positive Social Media Mentions 6
Negative Social Media Mentions 0

We realize that when you make a decision to buy Field Service Management Software - FSM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and GoSpotCheck reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with GoSpotCheck. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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GoSpotCheck Comparisons

GoSpotCheck user reviews

Awesome application

Read full review >
Diana
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.10.2018 Company Size: More than 100 Employees Industry: Retail

Easy to use platform

Read full review >
Esther
4/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.09.2018 Company Size: More than 100 Employees Industry: Wine and Spirits

Top class customer support

Read full review >
Madeline
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.09.2018 Company Size: 11-50 Employees Industry: Automotive

What are GoSpotCheck pricing details?

GoSpotCheck Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact GoSpotCheck directly for pricing information.

What integrations are available for GoSpotCheck?

GoSpotCheck provides an integration ecosystem that syncs data across systems. Its external API allows developers to create custom apps or integrate with other APIs for ongoing builds and updates or pulling mission/task response data to generate custom reports.

GoSpotCheck average rating:

Average score
5/5 (3 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Diana

PROS: The system and the customer support staff are both excellent. We wanted a platform that allowed our staff to do their job in the store without spending a lot time in data entry. Sometimes, information would be inaccurate or lost because the employees were not able to remember all the details. GoSpotCheck software helps them to offer accurate data as they can categorize everything correctly.

CONS: There are no visible minus points that I can lay my finger on.

Reviewed 1 year ago

Read full review >

The least favorable review

Esther

PROS: The app is easy to use and offers top rate features. You can quickly assess vital data points remotely. You can get the data in a simple snapshot or you can download the info and manipulate it according to your needs. The customer support is responsive and prompt and the agents resolve all issues quickly.

CONS: The vendor has been very responsive and incorporated all our suggestions to enhance the solution. So, I don’t have any issues to point out.

Reviewed 1 year ago

Read full review >

More reviews from 3 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Awesome application

Read full review >
Diana
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.10.2018 Company Size: More than 100 Employees Industry: Retail

PROS: The system and the customer support staff are both excellent. We wanted a platform that allowed our staff to do their job in the store without spending a lot time in data entry. Sometimes, information would be inaccurate or lost because the employees were not able to remember all the details. GoSpotCheck software helps them to offer accurate data as they can categorize everything correctly.

CONS: There are no visible minus points that I can lay my finger on.

What do you think about this review? Great Poor

Easy to use platform

Read full review >
Esther
4/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.09.2018 Company Size: More than 100 Employees Industry: Wine and Spirits

PROS: The app is easy to use and offers top rate features. You can quickly assess vital data points remotely. You can get the data in a simple snapshot or you can download the info and manipulate it according to your needs. The customer support is responsive and prompt and the agents resolve all issues quickly.

CONS: The vendor has been very responsive and incorporated all our suggestions to enhance the solution. So, I don’t have any issues to point out.

What do you think about this review? Great Poor

Top class customer support

Read full review >
Madeline
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.09.2018 Company Size: 11-50 Employees Industry: Automotive

PROS: GoSpotCheck’s customer support is top class and very helpful. The agents are very knowledgeable and prompt to resolve your issues. They follow up with you with dedication and provide reassuring support when needed. The system is easy to use and you simply have to follow instructions to set up custom missions for your needs. The reporting feature is easy to view and professional.

CONS: The pricing packages are expensive, but the investment is worth it given the many benefits.

What do you think about this review? Great Poor
Reviewed By Nestor Gilbert
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