Excellent CS for an all-in price!

What are the best aspects of this product?

The best aspect of GoToConnect is their 24/7 support team. When you have issues with your phones, immediate support is a must-have and you get that with GoToConnect. Their Technicians are able to remotely access your computer in a supportive environment and this allows them to really assess the ongoing issues. Next to that I believe must be given attention is that at the regular price you get all types of strategies. If you just want and get the most out of a telephone network, GoToConnect will let you do that without running up extra costs. There are many operating systems with a small initial fee, but you increased your bill by the time you established your PBX because you used standard functions such as Auto Attendants and Virtual Faxes. Integrations too seem to be something GoToConnect is ready to work with. And in some situations, their staff members will always work with any integration you are interested in to see if they can make it work! I also discover a multitude of values to ease the ordering new contact details and then tracking the numbers stats. At basically no expense, you could handle the productivity of hundreds of advertising programs at once. Exact statistics about how many people called the number you promoted.

What aspects are problematic or could work better?

The installation of the GoToConnect is difficult. If the developer does not make an effort to come to know the GoToConnect software, they will not capable to operate it effectively.

What specific problems in your company were solved by this product?

GoToConnect enabled our team to function virtually in the midst of the Covid 19 pandemic. We use the GoToConnect tool for virtual communication. For both computer and phone devices.

Are you a current user of this product?

No