MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

GoToConnect (formerly Jive) Review

GoToConnect (formerly Jive)
Our score: 8.8 User satisfaction: 96%

What is GoToConnect (formerly Jive)?

GoToConnect (formerly Jive) is a cloud-based platform that seamlessly consolidates different communication and collaboration tools, such as VoIP, phones, web, audio, and video conferencing.

This modern platform is a powerful solution that simplifies the often-frustrating complexities of using and maintaining different apps, services, and vendors to call, text, chat, meetup, and collaborate. This comes as a great convenience to you and your staff as there’s no more need to memorize multiple passwords or download different apps for different tasks required to run your business virtually. There’s also the reduced complexity and cost-efficiency of dealing with multiple vendors for various services as GoToConnect unifies all your collaboration and communications tools.

Unlike those of on-premise telephony services, the benefits of GoToConnect isn’t limited to the office environment as it also goes where your work takes you. These extend to the home for remote work, and practically anywhere as the platform is also accessible through your laptop and smartphone.

As a cloud-based tool, GoToConnect spares your company from having to invest in expensive on-premise equipment for VoIP and PBX systems, both of which require regular maintenance and troubleshooting. As a hosted platform, you get to use the latest technologies without having to worry about expensive upgrades or obsolescence issues.  This also makes GoToConnect infinitely scalable, growing easily as your company’s requirements grow.

Overview of GoToConnect (formerly Jive) Benefits

GoToConnect puts together different tools for more effective business communications and collaboration.  But that’s only part of the whole story. The platform also allows your company to be more productive and cost-efficient with these rich features and benefits:

Substantial savings vs traditional telephony
You can get up to 80% savings on calling and collaborating costs if you’re moving from traditional on-premises telephony.

Call, text, and chat anytime, anywhere
The GoToConnect platform lets you make and receive calls using more than 180 desk phone models with an added advantage: the higher audio quality of a cloud-based phone system.  You also get to enjoy simple, easy-to-use features and free local and long-distance calls. You can chat, call, and text via its web and desktop apps using your laptop. Staying connected on-the-go is also no problem as you can use your iOS and Android phones.

One-click video conferencing
You can switch from a call or chat directly into a video meeting without having to change apps. Setting up new meetings or schedule recurring ones are likewise quick and easy.  There’s no need to waste time downloading an app to join a meeting.  Plus, you can meet with up to 250 participants or go face-to-face for 25 webcams for seamless live screen sharing and collaborations.

Total control with admin tools
GoToConnect does away with complex setups alright but it provides you with comprehensive admin tools that allow you to be in total control. A drag-and-drop Dial Plan Editor shows you easy-to-follow call flows. You can easily set up call routing schedules for the times when your business is open, closed for the night, or having a holiday break. In addition, comprehensive dashboards and reports give you in-depth analytics you can really put to good use.

Seamless integrations for easier workflows and collaborations
GoToConnect works seamlessly with popular systems and tools such as Google, Microsoft, Zoho, among others, to let you get on with business without fuss or snags.

Overview of GoToConnect (formerly Jive) Features

  • Automated Answering
  • Automated Call Routing
  • HD Video Conferencing
  • Mobile Apps
  • Call Forwarding
  • Virtual Voicemail via mobile, internet, outside line
  • Ring Groups
  • Combined video and screen sharing
  • VoIP Calling
  • Cloud PBX
  • 99.99% SLA reliability
  • Seamless, integrated meetings via GoToMeeting

GoToConnect (formerly Jive) Position In Our Categories

Knowing that companies have special business-related wants, it is only logical that they avoid deciding on an all-in-one, ideal system. Nevertheless, it would be hard to try to discover such application even among popular software systems. The best thing to do should be to shortlist the numerous essential functions that need analysis like crucial features, price plans, technical skill capability of the users, business size, etc. Thereafter, you must perform the research through and through. Go over these GoToConnect (formerly Jive) reviews and look over the other solutions in your list in detail. Such well-rounded research ascertains you circumvent unsuitable applications and subscribe to the system that has all the features you require business requires.

Position of GoToConnect (formerly Jive) in our main categories:

TOP 50

GoToConnect (formerly Jive) is one of the top 50 Communications Software products

GoToConnect (formerly Jive) is also listed in the following subcategories:

Every business is different, and might need a special Communications Software solution that will be adjusted to their company size, type of clients and staff and even individual niche they cater to. It's not wise to count on locating a perfect software that will be suitable for each business regardless of their history is. It may be a good idea to read a few GoToConnect (formerly Jive) Communications Software reviews first and even then you should remember what the service is supposed to do for your business and your staff. Do you require an easy and intuitive service with only basic functions? Will you actually make use of the advanced functionalities needed by experts and big enterprises? Are there any specific features that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to find a reliable solution that will fit your budget.

How Much Does GoToConnect (formerly Jive) Cost?

GoToConnect (formerly Jive) Pricing Plans:

Free Trial

Tier 1

29.95

Tier 2

25.95

Tier 3

23.95

Tier 4

21.95

Tier 5

19.95

100+ Users

By quote

GoToConnect is available in five tiered pricing schemes. Enterprise plans for 100+ users are available by quote.

Tier 1 – $29.95/user/month

  • 1-4 users
  • Voice Features
  • Call Management Features
  • Call Center Features
  • Video Conference Features

Tier 2 – $25.95/user/month

  • 5-9 users
  • Voice Features
  • Call Management Features
  • Call Center Features
  • Video Conference Features

Tier 3 – $23.95/user/month

  • 10-24 users
  • Voice Features
  • Call Management Features
  • Call Center Features
  • Video Conference Features

Tier 4 – $21.95/user/month

  • 25-49 users
  • Voice Features
  • Call Management Features
  • Call Center Features
  • Video Conference Features

Tier 5 – $19.95/user/month

  • 50+ users
  • Voice Features
  • Call Management Features
  • Call Center Features
  • Video Conference Features

User Satisfaction

Positive Social Media Mentions 192
Negative Social Media Mentions 4

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and GoToConnect (formerly Jive) reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with GoToConnect (formerly Jive). With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Useful GoToConnect (formerly Jive) Resources

Popular GoToConnect (formerly Jive) Alternatives

Top Competitors To GoToConnect (formerly Jive) By Price

Product name:
Price:

Trending Communications Software Reviews

Product name:
Score:
Satisfaction:
8.6
90%
8.7
91%
8.7
100%
8.8
96%

GoToConnect (formerly Jive) Comparisons

What are GoToConnect (formerly Jive) pricing details?

GoToConnect (formerly Jive) Pricing Plans:

Free Trial

Tier 1

29.95

Tier 2

25.95

Tier 3

23.95

Tier 4

21.95

Tier 5

19.95

100+ Users

By quote

GoToConnect is available in five tiered pricing schemes. Enterprise plans for 100+ users are available by quote.

Tier 1 – $29.95/user/month

  • 1-4 users
  • Voice Features
  • Call Management Features
  • Call Center Features
  • Video Conference Features

Tier 2 – $25.95/user/month

  • 5-9 users
  • Voice Features
  • Call Management Features
  • Call Center Features
  • Video Conference Features

Tier 3 – $23.95/user/month

  • 10-24 users
  • Voice Features
  • Call Management Features
  • Call Center Features
  • Video Conference Features

Tier 4 – $21.95/user/month

  • 25-49 users
  • Voice Features
  • Call Management Features
  • Call Center Features
  • Video Conference Features

Tier 5 – $19.95/user/month

  • 50+ users
  • Voice Features
  • Call Management Features
  • Call Center Features
  • Video Conference Features

What integrations are available for GoToConnect (formerly Jive)?

GoToConnect integrates seamlessly and easily with the following systems and tools:

  • Google
  • Slack
  • Salesforce
  • DealerSocket
  • Redtail Technology
  • SolutionReach
  • Zoho Desk
  • Microsoft Teams
  • InformaCast
  • Revenue Well
  • Purple Cloud
  • Zen Desk
  • Vet Pawer
  • Catapult EMS
  • Curve Dental
  • Clio
Note

GoToConnect (formerly Jive)
is waiting for
your first review.

Arrow

Write your own review of this product

ADD A REVIEW

More reviews from 0 actual users:

women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Reviewed By Louie Andre
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

Share
Tweet
Share