GoToConnect is suitable for our small firm

What are the best aspects of this product?

GoToConnect provides simple versatility to configure the telephone network to match your unique needs and we value telephone operational support when needed. Costing is fantastic, and the ability to build as we expand! Quickly on a question emerged from an in-house technical consultant who had not known of GoToConnect. The concern was that this was a new business that might refuse and leave us trapped. GoToConnect does not let us loose and continues to function our market needs!

What aspects are problematic or could work better?

The GoToConnect smartphone software is oftentimes confusing (we've had several phone calls that displayed missed calls but didn't ring) although we informed that the system is constantly being updated and we believe it will develop over time. We have discovered that both smartphones and the GoToConnect web software are needed to be updated on the latest versions to run smoothly.

What specific problems in your company were solved by this product?

Because they recently move our office staff to operate remotely we establishing company phones to activate on mobile phones to organize call lists in a remote location and it becomes a better significant change. The ability to make a seamless transition was incredible.

Are you a current user of this product?

Yes