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User review of GoToMeeting

Easy to set up and easy to install

- by Duane

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

We have experienced few issues with GTM but on the other side it is extremely easy to use and install. I like that there is an option for chat, share screens, toggle screen control, video chat and an ability to use the headset. Clients are happy for using this product and they have great experience with the meetings. I like that we can keep touch with our team while we work from home. Its support team is responsive and helpful.

What aspects are problematic or could work better?

Sometimes the default meeting invite doesn’t allow using mic and headset, when this issue occurs we have to go back and adjust the settings or to start with other presenters.

What specific problems in your company were solved by this product?

It helps you to keep in touch with your team no matter the distance between you.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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