Price

$19

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GoToMeeting REVIEW

Web Conferencing Software

20 user reviews
USER SATISFACTION 87%
OUR SCORE 8.8

What is GoToMeeting?

GoToMeeting is a simple and very straightforward web conferencing system loaded with international features, making it an ideal option for business with multiple international locations and professionals with contracts and dealings with international clients and colleagues. The software sports a user-friendly interface and starting a meeting can be done in mere moments. The same flexibility and simpleness applies for its pricing scheme, and the numerous integrations it can offer (Podio, Slack, Accord LMS, Zapier, Microsoft Office 365, and many more applications).

GoToMeeting is an excellent solution for businesses that have outgrown entry web and video conferencing tools and require a more heavy duty alternative to Skype, Hangouts, and Facetime, while popular and widely used, are not meant for heavy usage. It is compatible with PCs, Macbook Pro and iOS devices as well as mobile devices powered by Android, giving users a wide range of flexibility and allowing them to create or join online meetings from any device, anytime and anywhere.

Overview of GoToMeeting Benefits

Powerful, robust, and affordable, many businesses prefer to use GoToMeeting by Citrix for their video and web conferencing needs. It gives users that simplicity and functionality many other similar systems offer but an affordable price. Users love the way GoToMeeting simplify the way they initiate or join web-based conferences. The same as other Citrix products, GoToMeeting guarantees record uptime and reliable customer support at any moment.

From the user-friendly interface, one can easily create a meeting and then provide participants with a custom URL for them to enter the online conference room. Being able to join meetings using their tablets and smartphones gives users that extra versatility, especially if they are always on the go or on the field and are required to participate. GoToMeeting works seamlessly with PC and Mac, as well as Android and iOS devices, which means users don’t have to scramble for a compatible devices so they can join the conference.

With features such as multi-national toll-free numbers, GoToMeeting is an application perfect for gathering and conferencing with international participants. Adding to the security of the platform is the PIN-based entry. Participants need to enter a PIN or a code before they can join the conversation, something not offered by many similar platforms. While a number of users see this functionality as cumbersome, majority prefer to have this feature to give that feeling of security.

Support is also topnotch. Users will definitely appreciate materials and support channels GoToMeeting has provided, including training videos, live training, PDF guides, and live chat.

Overview of GoToMeeting Features

  • Meeting Scheduler
  • One-Click Meetings
  • One-Click Recording
  • Call Me To Join Meeting
  • Built-In Audio
  • Toll-Free Option
  • Personal Meeting Room
  • HDFaces Video Conferencing
  • Join via Desktop Options
  • Join via Mobile Options
  • Desktop/Application Sharing
  • Drawing Tools
  • Hand Over Control
  • Virtual Whiteboard

GoToMeeting Position In Our Categories

Position of GoToMeeting in our main categories:

20

GoToMeeting is one of the top 20 Communications Software products

20

GoToMeeting is one of the top 20
Communications Software products


GoToMeeting is also listed in the following subcategories:

Category:Position:Category:Position:
Video Conferencing Software#4 Web Conferencing Software#6
Category:Position:
Video Conferencing Software#4
Web Conferencing Software#6

Companies have different wants and requirements and no software platform can be perfect in such a situation. It is useless to try to find an ideal out-of-the-box software system that meets all your business requirements. The intelligent thing to do would be to customize the system for your special wants, staff member skill levels, finances, and other factors. For these reasons, do not hurry and subscribe to well-publicized popular applications. Though these may be widely used, they may not be the perfect fit for your specific requirements. Do your groundwork, investigate each short-listed application in detail, read a few GoToMeeting reviews, call the seller for clarifications, and finally settle for the application that provides what you require.

How Much Does GoToMeeting Cost?

GoToMeeting Pricing Plans:

GoToMeeting offers four SMB and enterprise pricing plans for users to choose from, inclduing a free plan for teams with 3 participants. Check the details, and select the ideal plan for your company:

Free

  • 3 Participants
  • Web audio
  • Screen Sharing
  • 1-Click Meetings

Starter – $19/month

  • All Free Features
  • 10 Participants
  • Dial in conference line
  • HD video conferencing

Pro – $29/month

  • All Starter features
  • 50 Participants
  • Drawing Tools
  • Recording
  • Personal Meeting Room
  • Mobile Apps
  • Keyboard & Mouse Sharing
  • Call Me

Plus – $49/month

  • All Pro Features
  • 100 Participants
  • Active directory
  • Sightboard

User Satisfaction

We realize that when you make a decision to buy Web Conferencing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and GoToMeeting reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with GoToMeeting. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

63

NEGATIVE SOCIAL MENTIONS

9

Technical details

Devices Supported
  • Windows
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Free
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

GoToMeeting User Reviews

What are GoToMeeting pricing details?

GoToMeeting Pricing Plans:

GoToMeeting offers four SMB and enterprise pricing plans for users to choose from, inclduing a free plan for teams with 3 participants. Check the details, and select the ideal plan for your company:

Free

  • 3 Participants
  • Web audio
  • Screen Sharing
  • 1-Click Meetings

Starter – $19/month

  • All Free Features
  • 10 Participants
  • Dial in conference line
  • HD video conferencing

Pro – $29/month

  • All Starter features
  • 50 Participants
  • Drawing Tools
  • Recording
  • Personal Meeting Room
  • Mobile Apps
  • Keyboard & Mouse Sharing
  • Call Me

Plus – $49/month

  • All Pro Features
  • 100 Participants
  • Active directory
  • Sightboard

What integrations are available for GoToMeeting?

GoToMeetings integrates with the following business systems and applications:

  • Slack
  • Salesforce Sales Cloud
  • Acuity Scheduling
  • Microsoft Office 365
  • Zapier
  • Hatchbuck
  • Podio
  • 1CRM
  • Accord LMS

User reviews


User reviews in total: 20

9
11
0
0
0

Average Rating:

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The most favorable review

Joanna

1 month ago


Pros:
I love GoToMeeting product because it is easy to set it up and because it is user-friendly tool. As organizer/admin I have different controls so I can better manage the meetings. It is reliable tool and it can be used by other companies even though they haven’t purchase the product. What I love most the integration with Outlook because it makes the scheduling meetings easy.

Cons:
I don’t like that there are limitations with contacts. It takes 5-10minutes for downloading the software.

The least favorable review

Natalie

1 month ago


Pros:
GTM allows me to schedule individual meetings, send invitation with their template, I can check out my account so I can better see the meetings I have performed. The other good thing about the software is the reminders I get, thus, I can’t send invitation if everything is full. There is even mobile app to join the meeting or to log on my desktop. I can even schedule meetings for others and assign them as a leader so I can be free to leave the meetings without worrying that the attendees being kicked off.

Cons:
First of all, the platform is not as intuitive as it should be. Also, some people have told me that they couldn’t hear and see me due to the video and audio issues. Some video meetings are moved to a phone calls because some attendees couldn’t connect, and this happens quite frequently. The good thing is that I haven’t had some problems with the platform this last month, the conference and platform are running easily and I don’t have connectivity issues as before. In addition, the meeting cannot start without the leader, it would be great if the rest of the attendees log on and be ready for the meeting instead of waiting me and then adjusting their cameras and voice, this way we are wasting our time.

Published 1 month ago
Verified
user
GTM allows me to schedule individual meetings, send invitation with their template, I can check out my account so I can better see the meetings I have performed. The...



What do you think about this review? Great Poor
Published 1 month ago
Verified
user
I love GoToMeeting product because it is easy to set it up and because it is user-friendly tool. As organizer/admin I have different controls so I can better manage the...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I love the ability to save on travel costs by hosting own virtual meetings. This software provides lot of features so you can easily present, and other can even take...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
We have experienced few issues with GTM but on the other side it is extremely easy to use and install. I like that there is an option for chat, share screens, toggle...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
The software is easy to use and we can easily invite people to our meeting, the good thing is that they don’t need to possess some technology knowledge in order to...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
GoToMeeting allows me to perform easy communication with my clients and...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user

What do you think about this review? Great Poor
Published 3 months ago
Verified
user
GoToMeeting is extremely easy to use, all you need to do is to send invitation, open it and start talking or sharing screens with your attendees. I like how this product...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
GTM provides simple way to join the meetings in real-time. We can send link or anyone can visit the site and enter the meeting ID. I like that we can easily send out...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I’m using GTM for many years by now and I can surely say that I am very satisfied from this product and its offerings. The team behind this product continuously updates...



What do you think about this review? Great Poor

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