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GoToMeeting REVIEW

Web Conferencing Software

20 user reviews
USER SATISFACTION 87%
OUR SCORE 8.8

What is GoToMeeting?

GoToMeeting is a simple and very straightforward web conferencing system loaded with international features, making it an ideal option for business with multiple international locations and professionals with contracts and dealings with international clients and colleagues. The software sports a user-friendly interface and starting a meeting can be done in mere moments. The same flexibility and simpleness applies for its pricing scheme, and the numerous integrations it can offer (Podio, Slack, Accord LMS, Zapier, Microsoft Office 365, and many more applications).

GoToMeeting is an excellent solution for businesses that have outgrown entry web and video conferencing tools and require a more heavy duty alternative to Skype, Hangouts, and Facetime, while popular and widely used, are not meant for heavy usage. It is compatible with PCs, Macbook Pro and iOS devices as well as mobile devices powered by Android, giving users a wide range of flexibility and allowing them to create or join online meetings from any device, anytime and anywhere.

Overview of GoToMeeting Benefits

Powerful, robust, and affordable, many businesses prefer to use GoToMeeting by Citrix for their video and web conferencing needs. It gives users that simplicity and functionality many other similar systems offer but an affordable price. Users love the way GoToMeeting simplify the way they initiate or join web-based conferences. The same as other Citrix products, GoToMeeting guarantees record uptime and reliable customer support at any moment.

From the user-friendly interface, one can easily create a meeting and then provide participants with a custom URL for them to enter the online conference room. Being able to join meetings using their tablets and smartphones gives users that extra versatility, especially if they are always on the go or on the field and are required to participate. GoToMeeting works seamlessly with PC and Mac, as well as Android and iOS devices, which means users don’t have to scramble for a compatible devices so they can join the conference.

With features such as multi-national toll-free numbers, GoToMeeting is an application perfect for gathering and conferencing with international participants. Adding to the security of the platform is the PIN-based entry. Participants need to enter a PIN or a code before they can join the conversation, something not offered by many similar platforms. While a number of users see this functionality as cumbersome, majority prefer to have this feature to give that feeling of security.

Support is also topnotch. Users will definitely appreciate materials and support channels GoToMeeting has provided, including training videos, live training, PDF guides, and live chat.

Overview of GoToMeeting Features

  • Meeting Scheduler
  • One-Click Meetings
  • One-Click Recording
  • Call Me To Join Meeting
  • Built-In Audio
  • Toll-Free Option
  • Personal Meeting Room
  • HDFaces Video Conferencing
  • Join via Desktop Options
  • Join via Mobile Options
  • Desktop/Application Sharing
  • Drawing Tools
  • Hand Over Control
  • Virtual Whiteboard

GoToMeeting Position In Our Categories

Position of GoToMeeting in our main categories:

20

GoToMeeting is one of the top 20 Communications Softwareproducts

20

GoToMeeting is one of the 20
Communications Software products


GoToMeeting is also listed in the following subcategories:

Category:Position:Category:Position:
Video Conferencing Software#4 Web Conferencing Software#6
Category:Position:
Video Conferencing Software#4
Web Conferencing Software#6

There are trendy and widely used systems in each software group. But are they essentially the best fit for your company’s specific wants? A market-leading software application may have thousands of users, but does it present what you require? For this reason, do not blindly spend on popular systems. Read at least a few GoToMeeting reviews and mull over the aspects that you want in the software such as the cost, main tools, available integrations etc. Then, select a few apps that fit your needs. Try out the free trials of these platforms, read online comments, get clarifications from the maker, and do your research thoroughly. This in-depth homework is sure to aid you choose the best software application for your company’s unique requirements.

How Much Does GoToMeeting Cost?

GoToMeeting Pricing Plans:
Free trial
Free
Free
Starter
$19/month
Pro
$29/month
Plus
$49/month

GoToMeeting offers four SMB and enterprise pricing plans for users to choose from, inclduing a free plan for teams with 3 participants. Check the details, and select the ideal plan for your company:

Free

  • 3 Participants
  • Web audio
  • Screen Sharing
  • 1-Click Meetings

Starter – $19/month

  • All Free Features
  • 10 Participants
  • Dial in conference line
  • HD video conferencing

Pro – $29/month

  • All Starter features
  • 50 Participants
  • Drawing Tools
  • Recording
  • Personal Meeting Room
  • Mobile Apps
  • Keyboard & Mouse Sharing
  • Call Me

Plus – $49/month

  • All Pro Features
  • 100 Participants
  • Active directory
  • Sightboard

User Satisfaction

We realize that when you make a decision to buy Web Conferencing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and GoToMeeting reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with GoToMeeting. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

63

NEGATIVE SOCIAL MENTIONS

9

Video

Technical details

Devices Supported
  • Windows
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are GoToMeeting pricing details?

GoToMeeting Pricing Plans:
Free trial
Free
Free
Starter
$19/month
Pro
$29/month
Plus
$49/month

GoToMeeting offers four SMB and enterprise pricing plans for users to choose from, inclduing a free plan for teams with 3 participants. Check the details, and select the ideal plan for your company:

Free

  • 3 Participants
  • Web audio
  • Screen Sharing
  • 1-Click Meetings

Starter – $19/month

  • All Free Features
  • 10 Participants
  • Dial in conference line
  • HD video conferencing

Pro – $29/month

  • All Starter features
  • 50 Participants
  • Drawing Tools
  • Recording
  • Personal Meeting Room
  • Mobile Apps
  • Keyboard & Mouse Sharing
  • Call Me

Plus – $49/month

  • All Pro Features
  • 100 Participants
  • Active directory
  • Sightboard

What integrations are available for GoToMeeting?

GoToMeetings integrates with the following business systems and applications:

  • Slack
  • Salesforce Sales Cloud
  • Acuity Scheduling
  • Microsoft Office 365
  • Zapier
  • Hatchbuck
  • Podio
  • 1CRM
  • Accord LMS

User reviews


User reviews in total: 20

9
11
0
0
0

Average Rating:

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The most favorable review

Chris

4 months ago


Pros: GoToMeeting offers great options for setting up online presentations, conference calls, webinars and project collaboration. I like the ability to switch the presenters during the meeting. Everyone in our company can present their product/idea from their desktop while they live in different location.

Cons: Sometimes the phone system for conference call can be clunky. When you enter the meeting ID sometimes doesn’t register the ID properly. These are few issues but it can be frustrating from time to time.

The least favorable review

Salvador

3 months ago


Pros: I love the ability to save on travel costs by hosting own virtual meetings. This software provides lot of features so you can easily present, and other can even take control of the screen, mute attendees when the main part of the session is running and many other options. It really offers great set of problem-solving tools. We are able to provide after-the-fact records to our attendees or we cans end the records to those who have missed the meeting.

Cons: In order to get the video out to those attending we need to restart the presentation, this doesn’t happens all the time and hopefully we don’t lose people because of this issue, but they can still work on this one.

Published 3 months ago
Verified
user
I love the ability to save on travel costs by hosting own virtual meetings. This software provides lot of features so you can easily present, and other can even take...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
GoToMeeting offers great options for setting up online presentations, conference calls, webinars and project collaboration. I like the ability to switch the presenters...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
This software is easy to learn and easy to use. When users set up the software we can easily schedule and start the meeting, everyone who want to attend the meeting can...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
GoToMeeting allows me to perform easy communication with my clients and...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
I’m using GTM for many years by now and I can surely say that I am very satisfied from this product and its offerings. The team behind this product continuously updates...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
GoToMeeting software is great for performing meetings and offers VolP functionalities and even direct dial number for those who want to use the phone. We can easily...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
I use GoToMeetings few times a day, and as far as I can tell this is great tool for performing meetings and my clients can easily join them without problem or concern....



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
GoToMeeting provides modern, responsive and intuitive interface. Its administration portal group functions are easy to use. I use all GoTo products (GoToMeeting,...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
We have experienced few issues with GTM but on the other side it is extremely easy to use and install. I like that there is an option for chat, share screens, toggle...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
I love GoToMeeting product because it is easy to set it up and because it is user-friendly tool. As organizer/admin I have different controls so I can better manage the...



What do you think about this review? Great Poor

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