Easy to start up meetings

What are the best aspects of this product?

GoToMeeting is extremely easy to use, all you need to do is to send invitation, open it and start talking or sharing screens with your attendees. I like how this product works great with our outlook calendar and helps us to keep track of the meetings we have scheduled. This product can be used by those who don’t use GTM and who haven’t some technology background. I even use its mobile app so I can participate meetings and share screens when I travel or when I’m out office. I even attended meeting while at dentists, isn’t it amazing?

What aspects are problematic or could work better?

I have faced an issue when launch a meeting the link goes via browser instead on the desktop installation. Also, I remember when I was connected via phone I heard an audio from totally different meeting and from different company, this huge issue when it comes to security. I could listen to their conversation but they didn’t even know that I was attending their meeting. This happened once and I use this product for more than 3 years I’m using it on a daily basis.

What specific problems in your company were solved by this product?

It helps us with remote support to clients and we can better perform meetings with clients and other team members.

Are you a current user of this product?

Yes