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User review of GoToMeeting

Great tool for making conferences in real-time

- by Randy

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

GoToMeeting provides modern, responsive and intuitive interface. Its administration portal group functions are easy to use. I use all GoTo products (GoToMeeting, GoToWebinar and GoToTraining) all these are easy to use, intuitive and highly useful for our business’ needs. I love their integration with Seelt. When we migrated from Webex our users enjoy scheduling calls, video interaction and they don’t need to use emails or phone calls anymore.

What aspects are problematic or could work better?

There is little to dislike, they could make the billing more granular. Also, I would like to break out individual costs without moving and mining same data.

What specific problems in your company were solved by this product?

I like that all our recording seasons are automatically converted to MP4 and it saves time for saving, embedding and replaying them. We are charged for on-demand video training, and this is very beneficial for us.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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