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User review of GoToMeeting

I cannot imagine my business running without GoToMeeting

- by Madeline

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Our company is based online, and this software is must have in our business, we have been using it for more than 5 years, we have also used other product but we prefer this one because it offers more intuitive interface and it is very easy to use. We have trouble when people want to join our meeting from different product there is no connection at all, I would be happy if everyone could use this one.

What aspects are problematic or could work better?

In my opinion, they need to resolve the problem when people join the meeting via their phone. The person who want to join the meeting need to enter an audio PIN so their name can show, and the problem is that the attendees can’t easily find the PIN. They really need to work on this one.

What specific problems in your company were solved by this product?

As I said before, our business is 100% online and performing meeting is number one for us. This product helps us to give presentations, pass off the screen sharing with other members, we can easily discuss on specific topic or issue. It’s really helpful for our business.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

E-Learning

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.