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User review of GoToMeeting

I highly recommend GoToMeeting

- by Natalie

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

GTM allows me to schedule individual meetings, send invitation with their template, I can check out my account so I can better see the meetings I have performed. The other good thing about the software is the reminders I get, thus, I can’t send invitation if everything is full. There is even mobile app to join the meeting or to log on my desktop. I can even schedule meetings for others and assign them as a leader so I can be free to leave the meetings without worrying that the attendees being kicked off.

What aspects are problematic or could work better?

First of all, the platform is not as intuitive as it should be. Also, some people have told me that they couldn’t hear and see me due to the video and audio issues. Some video meetings are moved to a phone calls because some attendees couldn’t connect, and this happens quite frequently. The good thing is that I haven’t had some problems with the platform this last month, the conference and platform are running easily and I don’t have connectivity issues as before. In addition, the meeting cannot start without the leader, it would be great if the rest of the attendees log on and be ready for the meeting instead of waiting me and then adjusting their cameras and voice, this way we are wasting our time.

What specific problems in your company were solved by this product?

As a recruiter I perform meetings and interviews by using this software, and I can tell that is very useful for me.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.