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User review of GoToMeeting

It’s really helpful sofwtare for our company

- by Lloyd

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

GoToMeeting allows me to perform easy communication with my clients and to share contents with them. I’m using it to interact with IT people when we need to discuss about specific software, various issues and to troubleshoot. My IT team can take control of the keyboard and mouse in order to solve or fix specific issue, I really feel like we are all in one room, facing each other.

What aspects are problematic or could work better?

What I don’t like about GTM is the fact that it seems to be bit slower than other apps I’ve used.

What specific problems in your company were solved by this product?

It helps us to solve the problem of having IT team in real-time, we are able to discuss with our IT specialist who can remote into my screen and take control of the mouse in order to fix the problem.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Accounting

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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