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User review of GoToMeeting

Useful webinar solution

- by Bobby

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I love how it is easy to set up and easy to use. It provides great integration with Audio and VOIP. I also like the integration with Marketing Automation Vendors-Pardot.

What aspects are problematic or could work better?

The numbers that GTM/GTW provide cancel the meetings and webinars. Also, there are lot of customers who have turned on the firewalls and they cannot attend the meeting. As I said before, there are integrations with marketing automation vendors but it took lot of years to create the APIs for the integration. I feel that they are pretty slow when it comes to product development. Additionally, there is lack with international dialing numbers.

What specific problems in your company were solved by this product?

It helps us to perform meetings in real-time.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.