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User review of GoToMeeting

We have found that GoToMeeting software is very beneficial for our company and services

- by Kim

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

GoToMeeting software is great for performing meetings and offers VolP functionalities and even direct dial number for those who want to use the phone. We can easily change presenters and the pass the screens around while the meeting is running. We can even give keyboard and mouse control to someone else so someone can present his idea from somebody else’s screen. The other great thing about this tool that the recordings are well converted so you can share them, download them.

What aspects are problematic or could work better?

What I don’t like is that we don’t get new versions automatically if we want to get upgrades we need to contact our account manager. The other thing that I don’t like is that there is only option to pick our country phone and not our state, and it can be difficult to reduce the call casts this way. Additionally, the meeting cannot start without organizer and he needs to use the app, there is no flexibility when it comes to this issue.

What specific problems in your company were solved by this product?

In order to perform meeting and share/resolve ideas and problems we don’t need to travel anymore all we have to do is to call up GTM session and we can meet each other on our screens from our own offices. I love how we can share the keyboard and mouse control.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

 Health, Wellness and Fitness industry

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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