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User review of GoToWebinar

Great webcast SaaS product

- by Frank

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The process of setting up and scheduling webinars is easy and there is even an option to automatically link the info to eTrigue marketing system. The registration pages are superior to other products. I like that there is discrete URL for registration and it is very easy to handle it. I can easily share the URL with source tracking which is easily accomplish. Video production is straightforward, it allows you to save the files on your PC, convert to MP4/WMV, save a copy on its server, download it, and many other options.

What aspects are problematic or could work better?

GTW offers to versions one “new” and other “old”. I have to say that I’m more comfortable with the old one, in the newer version the options are in different areas, but they both work perfectly. It would be great if they could include some tweaks to localization for webcasts.

What specific problems in your company were solved by this product?

We produce more than 30 webcasts and events every year and we were searching for a system that is easy to run, set-up and update. GTW helps us to create new webcast from the existing one, isn’t it perfect?

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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