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GoToWebinar Review

GoToWebinar
Our score: 8.6 User satisfaction: 91%

What is GoToWebinar?

GoToWebinar is a platform for businesses and sole proprietors with which they can create and deliver online and video conferences with their customers, colleagues, stockholders, and so on. The applications of GoToWebinar are vast and wide. This platform is an excellent option for professionals and companies that want to further extend their reach to their target audience, provide training through online and audio conferencing, and conduct speaking engagements to participants without having to interact with them physically.

Boasting of simple and intuitive interface and a user-friendly platform, GoToWebinar has been the top self-service webinar application for may individuals and companies. Setting up is a breeze and does not require IT support. Its simplicity has helped companies and individuals generate high value, more qualified marketing leads for less their costs. And it is compatible with PC or Mac, making it simple for participants to enter a webinar and not worry about system requirements.

Overview of GoToWebinar Benefits

Most of the time, people tend to be more more believing and easily convinced when they are shown something. And that is very much the case if you are a professional who wants to peddle a product or service or a company that is looking for an effective way to share knowledge to their employees.

GoToWebinar is a solution that addresses that “need to show” effectively, especially in learning environments such as training and knowledge sharing or in marketing campaigns where one has to demonstrate how their products work or how beneficial their services are.

GoToWebinar doesn’t require any IT expertise as set up is a breeze and getting started doesn’t take too long. You can start your own webinar in mere minutes right after setup. And once you are ready, you can conduct your webinar to people numbering from five to 1,000 participants for just one flat rate.

You can record your webinars using webcams. This feature is extremely useful if you want to expand the reach of your business with reusable content. The reporting and analytics functionality helps you understand your audience through metrics and data as well as determine highly qualified leads to further boost your business’ revenue.

Or if you are not into generating income and just want to share meaningful content to those who are willing to listen, GoToWebinar is also a perfect tool for that purpose.

Overview of GoToWebinar Features

  • Email Automation
  • Custom Branding
  • Practice Settings
  • Audience Interaction
  • Handouts Mobile Support
  • Recording
  • Lead Management
  • Real Time Analytics
  • HDFaces Video Conferencing
  • Network Security
  • Desktop/Application Sharing

GoToWebinar Position In Our Categories

Because companies have particular business-related requirements, it is logical they steer clear of purchasing a one-size-fits-all, ideal solution. However, it would be hard to discover such an app even among recognizable software systems.
The rational thing to undertake is to narrow down the several major factors that merit inspection such as important features, pricing, skill capability of staff, organizational size, etc. Next, you should do the research to a full extent. Browse over some of these GoToWebinar evaluations and explore the other applications in your shortlist in detail. Such all-encompassing product research ensures you avoid ill-fitting applications and pay for the system which meets all the tools your company requires.

Position of GoToWebinar in our main categories:

TOP 50

GoToWebinar is one of the top 50 Communications Software products

GoToWebinar is also listed in the following subcategories:

Enterprises have diverse needs and requirements and no software platform can be ideal in such a scenario. It is pointless to try to find a perfect off-the-shelf software product that meets all your business needs. The wise thing to do would be to adapt the system for your unique needs, employee skill levels, finances, and other factors. For these reasons, do not rush and subscribe to well-publicized trendy applications. Though these may be widely used, they may not be the perfect fit for your specific wants. Do your homework, look into each short-listed application in detail, read a few GoToWebinar Web Conferencing Software reviews, speak to the vendor for explanations, and finally settle for the product that presents what you require.

How Much Does GoToWebinar Cost?

GoToWebinar Pricing Plans:

Free Trial

Starter

$109/month

Pro

$249/month

Plus

$499/month

Enterprise

By quote

Four pricing plans are offered as well as a trial with Plus Plan features for up to 10 participants.

Starter – $109/month or $89/month (billed annually)

  • 100 Participants
  • Reporting and Analytics
  • Polls, Handouts, and Q&A
  • Full Service Registration
  • Automated Emails
  • Custom Branding
  • Integrations
  • VOIP, Phone & Toll Free
  • Online & Local Recording
  • Channel Pages
  • GoToStage

Pro – $249/month or $199/month (billed annually)

  • 500 Participants
  • All Starter features, plus:
  • Simulated Live
  • Source Tracking
  • Beta Video Sharing
  • No Download

Plus – $499/month or $429/month (billed annually)

  • 2,000 Participants
  • All Pro Features
  • No Download

Enterprise Custom Pricing

  • Up to 5,000 Participants
  • All Plus Features
  • Editing Capabilities
  • Testing & Certification

User Satisfaction

Positive Social Media Mentions 23
Negative Social Media Mentions 2

We realize that when you make a decision to buy Web Conferencing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and GoToWebinar reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with GoToWebinar. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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GoToWebinar Comparisons

GoToWebinar user reviews

Great product for interacting with our colleagues in real time

Read full review >
Gwen
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.09.2018 Company Size: More than 100 Employees Industry: Computer Software

If you need a solution to share your ideas, feel free to try GoToWebinar

Read full review >
Phil
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.09.2018 Company Size: More than 100 Employees Industry: Hospital & Health Care

I am very satisfied from GTW and I highly recommend it

Read full review >
Devin
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.08.2018 Company Size: More than 100 Employees Industry: Real Estate

GoTOWebinar is helpful tool for selling our products

Read full review >
Becky
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.04.2018 Company Size: More than 100 Employees Industry: Management Consulting

Wonderful tool for spreading knowledge

Read full review >
Edith
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.04.2018 Company Size: More than 100 Employees Industry: Computer Software

What are GoToWebinar pricing details?

GoToWebinar Pricing Plans:

Free Trial

Starter

$109/month

Pro

$249/month

Plus

$499/month

Enterprise

By quote

Four pricing plans are offered as well as a trial with Plus Plan features for up to 10 participants.

Starter – $109/month or $89/month (billed annually)

  • 100 Participants
  • Reporting and Analytics
  • Polls, Handouts, and Q&A
  • Full Service Registration
  • Automated Emails
  • Custom Branding
  • Integrations
  • VOIP, Phone & Toll Free
  • Online & Local Recording
  • Channel Pages
  • GoToStage

Pro – $249/month or $199/month (billed annually)

  • 500 Participants
  • All Starter features, plus:
  • Simulated Live
  • Source Tracking
  • Beta Video Sharing
  • No Download

Plus – $499/month or $429/month (billed annually)

  • 2,000 Participants
  • All Pro Features
  • No Download

Enterprise Custom Pricing

  • Up to 5,000 Participants
  • All Plus Features
  • Editing Capabilities
  • Testing & Certification

What integrations are available for GoToWebinar?

GoToWebinar integrates with the following business systems and applications:

  • HubSpot
  • ProjectManager.com
  • Pipeliner CRM
  • Instapage
  • Zapier
  • Infusionsoft
  • Hatchbuck
  • LeadSquared
  • Accord LMS
  • net-Results
  • Cyfe
  • FreshMail
  • Workato
  • Docebo
  • Wishpon
  • Bitium
  • SharpSpring
  • Act-On
  • eTrigue
  • Velocify
  • AWeber
  • ActiveDEMAND
  • Genoo
  • Bedrock Data

GoToWebinar average rating:

Average score
5/5 (18 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Becky

PROS: We have found great solution to host a webinar, send out invitations, save and share the webinars. GoToWebinar has great price and it depends upon the number of attendees. If you want to have successful sales then creating a webinar is a must, because you can share the idea/content/product directly to your customers.

CONS: I don’t like the pop-ups for chatting or joining, they are really annoying.

Reviewed 2 years ago

Read full review >

The least favorable review

Caesare Assad

PROS: If it worked, I could answer this... but unfortunately, the only time we tried to use the solution for a mission critical business meeting, it failed.

CONS: Audio failed completed for 15 minutes

Reviewed 2 years ago

Read full review >

More reviews from 18 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Great product for interacting with our colleagues in real time

Read full review >
Gwen
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.09.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: GoToWebinar gets the job done. It has little lag time when it comes to broadcasting when comparing to other solutions. Once you make a webinar you will see how simple this product is and you’ll start to check each box on the webinar checklist.

CONS: When clicking the record button I’m not sure whether is recording or not. Also, there are some bugs when conducting a presentation. But on the other side, the new version is great and it doesn’t require downloading plugin and they have really improved the interface and now we can easily manage attendee comments and questions.

What do you think about this review? Great Poor

If you need a solution to share your ideas, feel free to try GoToWebinar

Read full review >
Phil
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.09.2018 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: GTW allows us to share and present educational materials across our health region. The tool is easy to use and great for sharing information with those in health care. It has easy to use layouts that are intuitive and user-friendly. It can be used even by those who do not have some tech skills. The price for this product is reasonable and it depends on hosted webinars and number of attendees.

CONS: When we perform some group sessions there are some skips when we use record options.

What do you think about this review? Great Poor

I am very satisfied from GTW and I highly recommend it

Read full review >
Devin
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.08.2018 Company Size: More than 100 Employees Industry: Real Estate

PROS: I really love registration pages that offer 2 section of branding. Sometimes I host guests on the webinars and it’s is great thing to promote my company’s products as well as our client’s company.

CONS: To be honest, I don’t really like reporting. This program provides various reports for the webinar you want. It can be frustrating to force the users to find the webinar every time they need to run a report.

What do you think about this review? Great Poor

GoTOWebinar is helpful tool for selling our products

Read full review >
Becky
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.04.2018 Company Size: More than 100 Employees Industry: Management Consulting

PROS: We have found great solution to host a webinar, send out invitations, save and share the webinars. GoToWebinar has great price and it depends upon the number of attendees. If you want to have successful sales then creating a webinar is a must, because you can share the idea/content/product directly to your customers.

CONS: I don’t like the pop-ups for chatting or joining, they are really annoying.

What do you think about this review? Great Poor

Wonderful tool for spreading knowledge

Read full review >
Edith
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.04.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: First of all, I like the quality and innovation of the team behind GoToWebinar. It’s great presentation tool with great set of feature. I use this product few years and I have seen great progress when it comes to the functionality and usage. The interface is more intuitive and user-friendly, they have improved the record and reports features, they have added Handouts feature as well. Secondly, I have to say that it has great, knowledgeable and straightforward support team, whenever I have run into some issue they have helped me to fix the problem, they quickly answer my questions. I’m using this product so many years and all I have to say that the product will grow and will improve itself.

CONS: I use almost all Citrix products starting from GoToWebinar, to GoToMeeting and I plan to start using the GoToTraining, but what I want to say when it comes to the “dislike” section is the fact that you cannot find same features in all these three products. I have favorite feature in GTM but the same feature doesn’t exist in GTW. Also, I would like to know how the “Attentiveness” score is calculated, I’m not sure but I think that it calculates the number of times the attendee use other windows during the webinar. And the last thing is about some features that I believe are still being tested but the problem is that those feature couldn’t be find easily, my team doesn’t know where to find them.

What do you think about this review? Great Poor

GoToWebinar offers great set of features for providing professional-looking webcast

Read full review >
Tami
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.03.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: This app allows us to perform various types of webinars and to include poll questions, handouts, multiple speakers and many other functions. At the beginning you will feel like it is a complex tool to learn and work with but once you start using it, it will become simple and you will experience all its benefits. I like the design of the control panel and it offers great set of modules.

CONS: It has some bugs and it depends of internet connection. Also, when presenters want to change their roles the presentation goes on hold it doesn’t transfer the presenter’s screen to the next presenter’s screen.

What do you think about this review? Great Poor

I highly recommend GoToWebinar

Read full review >
Sadie
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.03.2018 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: This software provides high-quality of audio and video compared to other conference tools I have used. And this is the main reason why I still use the GoToWebinar. The other thing I like about this software is its integration with HubSpot marketing software.

CONS: What I don’t like is the fact that I need to convert webinar recording files manually and then to upload it back into the platform also manually, it’s time consuming. It would be great if they could implement an option for automatically convert and attach webinar recording.

What do you think about this review? Great Poor

Great webcast SaaS product

Read full review >
Frank
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.03.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: The process of setting up and scheduling webinars is easy and there is even an option to automatically link the info to eTrigue marketing system. The registration pages are superior to other products. I like that there is discrete URL for registration and it is very easy to handle it. I can easily share the URL with source tracking which is easily accomplish. Video production is straightforward, it allows you to save the files on your PC, convert to MP4/WMV, save a copy on its server, download it, and many other options.

CONS: GTW offers to versions one “new” and other “old”. I have to say that I’m more comfortable with the old one, in the newer version the options are in different areas, but they both work perfectly. It would be great if they could include some tweaks to localization for webcasts.

What do you think about this review? Great Poor

GoToWebinar offers great set of features so you can easily provide professional-looking webcast

Read full review >
Joey
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.03.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: This platform allows you to work with different types of webinars, you can even include poll questions, handouts, multiple speakers and many other options. You might think that the software is complex but once you learn it and start using it you will see how simple and beneficial can be. The design of the control panel is great and offers various modules.

CONS: The platform can be buggy sometimes and the functionality depends of internet connection. Also, I don’t like that when the presenters need to change their roles the presentation goes on hold, it would be great when the presenter’s screen is transferred directly to the next presenter’s screen.

What do you think about this review? Great Poor

Great webcast product

Read full review >
Wilfred
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.02.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: We can easily set up and schedule webinars and to link the info to eTrigue automatically. The registration pages are one of the best, there are discrete URL for registration. I can share URL with source tracking. The video production is straightforward and there are options to save the files on your Pc, convert to MP4/WMV, you can save the copy on the server and download it.

CONS: I’m more comfortable with the old version of GTW because in the newer version the options can be found in various areas. I’d like to see some tweaks to localization for webcasts.

What do you think about this review? Great Poor

Great software for webinars

Read full review >
Elena
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.02.2018 Company Size: 11-50 Employees Industry: Internet

PROS: I like that through this app we can schedule a webinar within a minute. We can send the invitation link quickly. We are able to keep track of all attendees, registrants and the time they spend on the webinar.

CONS: This app offers great set of options, I haven’t found anything to dislike.

What do you think about this review? Great Poor

GoTOWebinar is helpful tool for our business

Read full review >
Horace
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.02.2018 Company Size: More than 100 Employees Industry: Management Consulting

PROS: GoTowebinar allows us to host a webinar, send out invitations for our customers. The other good thing is that we can always save and share the webinars at any time. Pricing is great and depends upon the attendees. I have found that the best strategy for successful sales is by making webinars, because you can share your product/content/idea directly to your customers while they feel comfortable at their home. Its app is alsoe great.

CONS: The pop-ups can get frustrating sometimes and I think that there is no need of pop-ups for chatting or joining.

What do you think about this review? Great Poor

If you need a solution to spread knowledge or to share your ideas, feel free to try GoToWebinar

Read full review >
Lawrence
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.01.2018 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: We use GTW to share and present specific clinical education across our health region. It is simple to use and it is very useful for people who are in health care and for those who try to expand their professional development. The system and its controls and layouts are easy to use and are highly intuitive for our audience especially for those who are unfamiliar with the online education. The price is reasonable and depends of hosted webinars and the average number of attendees I think it’s approximately 50-100 per course.

CONS: I have found out that when performing group sessions there comes some skips when using the record option, but I think this has more with connection issue than with the software itself.

What do you think about this review? Great Poor

We are very satisfied with GoToWebinar

Read full review >
Freda
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.01.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: GoToWebinar is easy to set-up, it allows you to set reminders and track your attendees, there is even a possibility to record the sessions and send them. With this product webinars are made simple and everyone can make one and look like professional.

CONS: To be honest, I cannot manage all webinars, and that’s not the software fault but how I use it. It would be great if they could make bulk changes to numerous webinars, I think it would be helpful. I would like to have savable templates as well. I have heard that creating own brand templates can be hard thing to do. They need to make the software more flexible for signup and template emails instead of doing this externally and all by myself.

What do you think about this review? Great Poor

Great product and they work on its improvement

Read full review >
Kristine
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.01.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: GoToWebinar works perfectly, even though there are some things that need improvements, it gets the job done. There is little lag time when broadcasting compared to other software that streams content. When you get more than one webinars you’ll see that the product is easy to use and you’ll start checking every box on the webinar checklist.

CONS: There are lot of tasks and things to remember but the clicking the record button seems overlooked and I’m not sure whether is recording or not. It would be great if they could make the system to record the session by default. I have found that GTW can be buggy when conducting presentation including audience questions or chatting in the same time. In new beta version there is no need for downloading plugin and I think that the new interface works better and we can easily manage attendee comments and questions.

What do you think about this review? Great Poor

Great software for creating webinars

Read full review >
Henry
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.12.2017 Company Size: 11-50 Employees Industry: Unavailable

PROS: GTW allows me to schedule a webinar in less than a minute. I can quickly send the invitation link to those I’m inviting. I can keep track of the attendees, registrants, and how long people spend in the webinar.

CONS: I cannot really think of anything to dislike about this software, it gets the work done, it provides many options and it is very easy to use. Nothing to dislike.

What do you think about this review? Great Poor

We love working with GoToWebinar

Read full review >
Dora
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.12.2017 Company Size: More than 100 Employees Industry: Computer Software

PROS: GoToWebinar is easy to set up, you can even set reminders. It allows you to track attendees and record sessions so you can send them later. The good thing is that you can make simple webinars and to share them with those you want.

CONS: I’d like to see some changes to multiple webinars, to have savable templates. I don’t know whether it is difficult to create own brand templates. It would be great if they could make the software more flexible for signing up.

What do you think about this review? Great Poor

Terrible experience

Read full review >
Caesare Assad
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 02.10.2017 Company Size: 1-10 Employees Industry: Investment Management

PROS: If it worked, I could answer this... but unfortunately, the only time we tried to use the solution for a mission critical business meeting, it failed.

CONS: Audio failed completed for 15 minutes

What do you think about this review? Great Poor
Reviewed By Louie Andre
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