What are the best aspects of this product?
GoToWebinar is easy to set-up, it allows you to set reminders and track your attendees, there is even a possibility to record the sessions and send them. With this product webinars are made simple and everyone can make one and look like professional.
What aspects are problematic or could work better?
To be honest, I cannot manage all webinars, and that’s not the software fault but how I use it. It would be great if they could make bulk changes to numerous webinars, I think it would be helpful. I would like to have savable templates as well. I have heard that creating own brand templates can be hard thing to do. They need to make the software more flexible for signup and template emails instead of doing this externally and all by myself.
What specific problems in your company were solved by this product?
In our experience GTW is wonderful tool for interacting with both our customers and prospective customers. Training sessions are easy to set up and run, we can even include large number of people. Our goal is to make our customers satisfied. When it comes to lead generation, we are able to plan and execute webinars by spending less money and it doesn’t require technology background and/or experience.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?