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User review of GoToWebinar

We are very satisfied with GoToWebinar

- by Freda

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

GoToWebinar is easy to set-up, it allows you to set reminders and track your attendees, there is even a possibility to record the sessions and send them. With this product webinars are made simple and everyone can make one and look like professional.

What aspects are problematic or could work better?

To be honest, I cannot manage all webinars, and that’s not the software fault but how I use it. It would be great if they could make bulk changes to numerous webinars, I think it would be helpful. I would like to have savable templates as well. I have heard that creating own brand templates can be hard thing to do. They need to make the software more flexible for signup and template emails instead of doing this externally and all by myself.

What specific problems in your company were solved by this product?

In our experience GTW is wonderful tool for interacting with both our customers and prospective customers. Training sessions are easy to set up and run, we can even include large number of people. Our goal is to make our customers satisfied. When it comes to lead generation, we are able to plan and execute webinars by spending less money and it doesn’t require technology background and/or experience.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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