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User review of GoToWebinar

We love working with GoToWebinar

- by Dora

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

GoToWebinar is easy to set up, you can even set reminders. It allows you to track attendees and record sessions so you can send them later. The good thing is that you can make simple webinars and to share them with those you want.

What aspects are problematic or could work better?

I’d like to see some changes to multiple webinars, to have savable templates. I don’t know whether it is difficult to create own brand templates. It would be great if they could make the software more flexible for signing up.

What specific problems in your company were solved by this product?

GTW is helpful tool for keeping interaction with our customers. The training courses are easy to set up and run and we can include huge amount of people. I like when I see how satisfied my customers are. It allows us to plan and execute webinars for less money and it doesn’t require tech experience.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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