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User review of Grasshopper

There is no need of office assistant

- by Gail

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I like that it forwards calls to our employees and they can perform sales wherever they are. We are able to work together with employees who live in different countries. When we started this business we couldn’t afford offie assistant to answer calls so we found this solution that forwards calls to the right person.

What aspects are problematic or could work better?

I don’t like their pricing strategies, we purchased cheaper plan and we ended up with more than 50% from the advertised price.

What specific problems in your company were solved by this product?

It helps us to work together even thou other employees are spread all around the world. We can keep our personal cell phones with business line forwarded to them and we don’t have to hire office assistant.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.