Seamless in managing social media accounts

What are the best aspects of this product?

It has made it possible to manage multiple social media accounts without much effort. For example, I have 3 company and one personal twitter account, LinkedIn and Facebook. Whenever I want to post something on all the platforms, I can access Gremlin, write the post and then send to all of the social media accounts with only a single click. The software saves a lot of time and effort on my part and helps me to stay up to date with what is happening. Apart from that, I can schedule when and at what time to post content depending von when my followers engage the most on social media.

What aspects are problematic or could work better?

There are very few things you can say negative about this tool. It has made life simple on my part and I can ask for much from it. However, there is one thing that I have to mention. It does not offer a functionality whereby you can search for a person, you have not followed, on Twitter. The functionality may be there but I have not yet found it. Whenever I want to search for a Twitter user, I cannot do it while on Gremlin. I have to go back to twitter and look for them there. It can be annoying at times and if the feature is not there, it would be better if it was updated in the tool.

What specific problems in your company were solved by this product?

We have gone from managing many social media accounts separately to managing them in one place. It helps to create seamless support for any social media manager. If you have different or multiple accounts, it is possible to view them on one page and post content with ease. Apart from that, it saves time when it comes to updating content on social media accounts. You only need to login to Gremlin and make a post from there on all of your accounts. It also has a scheduling feature which allows you to schedule tweets at a time when you want the post to go live. On top of that, it is possible to see how your followers are engaging on Twitter through re-tweets and when you are mentioned in a tweet.

Are you a current user of this product?

Yes