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Gremlin Social Review

Gremlin Social
Our score: 7.5 User satisfaction: 90%

What is Gremlin Social?

Gremlin Social is a comprehensive solution for social media marketing and analytics. Content management for Facebook, Twitter and LinkedIn is all available in this software package. With all necessary tools to solve your social marketing problems, Gremlin Social can be a potential business booster for your company.

Gremlin Social started officially in 2014 and since in this short time span of 2 years, it has captured a wide market especially across United States. Big brands and companies have taken services from this software which itself indicates how well it has served.

Gremlin Social has also won some reputed awards and recognitions. It was termed as recommended social media management and marketing tool for financial institutions by New York Bankers Association in 2014. A year later, the American Bankers Association also endorsed this social media tool.

Overview of Gremlin Social Benefits

Multiple social media accounts such as Facebook, LinkedIn and Twitter profiles are all managed at one platform. Hence it gives you a better view of things. You also get to view content libraries enabling your employees to post personal messages. The features are highly intuitive so it becomes quite an enjoyable experience marketing through this software. You can also set schedules for social media posts and they will be posted automatically.

To give you a complete performance overview, there are interactive metrics and analytics available in this software. Track down the information you like from your twitter and Facebook accounts.  The analytics can be turned into comprehensive reports with just a few clicks. Reporting helps you to make better financial decisions and social media campaigns.

With the team management tools, Gremlin Social gives you several options to organize your company in a much effective way. You can create groups and share specific info with a particular group. Moderation options allow you to monitor social media posts before posting them on the page.

It puts special emphasis on banks. Keyword filtration keeps you from using words which are not suitable in the corporate world. Therefore, your posts will have more professional appearance. You can also monitor set of words from your own. Since there is also an approval phase before you finally post on your page, there are lesser chances of any mishaps.

Overview of Gremlin Social Features

  • Analytics and Reporting
  • Post Scheduling
  • Twitter Monitoring
  • Access Feed
  • Post Assigning
  • Facebook & Twitter Tracking
  • Multiple Social Media Account Management
  • Content Libraries
  • Team management
  • Shared Access
  • Post Moderation
  • Strategic Content Development
  • Social Media Assessment
  • Digital Presence

Gremlin Social Position In Our Categories

Because businesses have their own business requirements, it is only practical that they avoid adopting a one-size-fits-all, ”best” software. Just the same, it is almost impossible to try to stumble on such application even among recognizable software systems. The clever step to do can be to make a list of the varied significant aspects that necessitate analysis including essential features, price plans, skill capability of staff, business size, etc. After which, you must perform the product research fully. Have a look at some of these Gremlin Social evaluations and look over the other solutions in your list in detail. Such well-rounded product research makes sure you circumvent unfit apps and buy the system that delivers all the features your company requires to achieve growth.

Position of Gremlin Social in our main categories:

TOP 500

Gremlin Social is one of the top 500 Marketing Software products

TOP 100

Gremlin Social is one of the 100 Social Media Management Software products

Gremlin Social is also listed in the following subcategories:

Companies have unique needs and requirements and no software platform can be ideal in such a scenario. It is pointless to try to find an ideal off-the-shelf software app that fulfills all your business requirements. The wise thing to do would be to customize the system for your specific requirements, employee skill levels, budget, and other elements. For these reasons, do not rush and subscribe to well-publicized trendy systems. Though these may be widely used, they may not be the ideal fit for your specific needs. Do your homework, look into each short-listed system in detail, read a few Gremlin Social Social Media Management Software reviews, call the maker for explanations, and finally choose the application that offers what you require.

How Much Does Gremlin Social Cost?

Gremlin Social Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Gremlin Social’s enterprise pricing information is available upon request. Contact the company for more product details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 61
Negative Social Media Mentions 7

We realize that when you make a decision to buy Social Media Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Gremlin Social reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Gremlin Social. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Gremlin Social Comparisons

Gremlin Social user reviews

Highly responsive customer support

Read full review >
Fannie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.09.2019 Company Size: More than 100 Employees Industry: Banking

Helps with compliance requirements

Read full review >
Lori
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.09.2019 Company Size: More than 100 Employees Industry: Banking

Saves time and effort

Read full review >
Justin
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.09.2019 Company Size: More than 100 Employees Industry: Education Management

Seamless in managing social media accounts

Read full review >
Ginger
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.09.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

Scheduling functionality is top notch

Read full review >
Claude
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.12.2017 Company Size: More than 100 Employees Industry: Marketing and Advertising

What are Gremlin Social pricing details?

Gremlin Social Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Gremlin Social’s enterprise pricing information is available upon request. Contact the company for more product details, and ask for your quote.

What integrations are available for Gremlin Social?

Gremlin Social integrates with the following social networks:

  • Twitter
  • Facebook
  • LinkedIn

Gremlin Social average rating:

Average score
5/5 (5 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Justin

PROS: It helps to make things easier on my side. When I have multiple social media sites to manage, it is difficult to manage them separately. Luckily, I have Gremlin to solve this problem as I can access and manage them from a single page. This helps me to be organized and manage all my campaigns with ease. I can view all the social media accounts from a single location which leaves everything in place. In short, I can see which site is performing better and post content on different sites without leaving anything to chance. It is also compatible with multiple school websites which adds to is efficiency.

CONS: I have had problems with this tool that I think need addressing. It has a free account, which is good, but the account does not have the features that I require for education purposes. To get these features, you have to upgrade to a paid business version which can be expensive for teachers or educators. They should be able to offer a discount or have a special account for such users with a low budget. Previously, I was using the basic plan known as grandfathered before the upgrade and it was all fine. To give room to more accounts for teaching, I decided to delete some social media accounts and they went ahead and reduced my accounts after removing my current plan at the time. This was not fair at all.

Reviewed 9 months ago

Read full review >

The least favorable review

Fannie

PROS: It has become a tool that helps us to post content on social media with while it adheres to compliance. We have sites for our sales staff and also social media. All these work hand in hand to ensure that sales increase while we market our product to the target market. With Gremlin we are able to accomplish many things we did not have before. For example posting with ease on social media sites and still being able to comply with the relevant standards. Apart from that, customer support has been reliable and highly responsive towards the issues we have with the tool. This has made easier on our part and we can only enjoy what the product has in store for us.

CONS: It is all good with this product as it provides reliable compliance and publishing of content on social media sites. However, there is the need to improve on the reporting functionality of the tool especially on Facebook and Twitter. However, for our case, we have a monitoring software on the side which helps to solve this problem. We are able to use in in collecting data and analyzing it on those social media platforms. In spite of all that, we can use Gremlin to manage our workflow and adherence to compliance for the publishing we make on social media platforms.

Reviewed 8 months ago

Read full review >

More reviews from 5 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Highly responsive customer support

Read full review >
Fannie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.09.2019 Company Size: More than 100 Employees Industry: Banking

PROS: It has become a tool that helps us to post content on social media with while it adheres to compliance. We have sites for our sales staff and also social media. All these work hand in hand to ensure that sales increase while we market our product to the target market. With Gremlin we are able to accomplish many things we did not have before. For example posting with ease on social media sites and still being able to comply with the relevant standards. Apart from that, customer support has been reliable and highly responsive towards the issues we have with the tool. This has made easier on our part and we can only enjoy what the product has in store for us.

CONS: It is all good with this product as it provides reliable compliance and publishing of content on social media sites. However, there is the need to improve on the reporting functionality of the tool especially on Facebook and Twitter. However, for our case, we have a monitoring software on the side which helps to solve this problem. We are able to use in in collecting data and analyzing it on those social media platforms. In spite of all that, we can use Gremlin to manage our workflow and adherence to compliance for the publishing we make on social media platforms.

What do you think about this review? Great Poor

Helps with compliance requirements

Read full review >
Lori
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.09.2019 Company Size: More than 100 Employees Industry: Banking

PROS: It is seamless is in terms of functionality. Once you have multiple social media accounts to manage, you can use Gremlin to make your work easier. It helps you to save time when you want to post content on all the social media sites you manage. The program offers a dashboard that helps you to view all the sites such that, you do not have to switch from one site to the next if you want to post content for your followers. You can do it on the same platform which saves the time and effort. Also, you can bring in multiple users on the programs to help validate the content to be uploaded in the social media accounts. This helps with the compliance needs and requirements. You can also pull up reports and data on how your followers are engaging with your posts and content so that you can monitor their behavior and come up with the best marketing strategy for your business.

CONS: It is an agile tool with powerful features for managing social media sites. With this tool, you will be able save a lot of time and adhere to compliance when managing social media accounts. However, it does not offer support to social media platforms such as Instagram. However, this is expected as Instagram is not similar to other social media platforms and thus control of such a platform is difficult if not impossible, with a tool such as Gremlin. All in all, we are happy with what this product has to offer as we can see the positive results.

What do you think about this review? Great Poor

Saves time and effort

Read full review >
Justin
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.09.2019 Company Size: More than 100 Employees Industry: Education Management

PROS: It helps to make things easier on my side. When I have multiple social media sites to manage, it is difficult to manage them separately. Luckily, I have Gremlin to solve this problem as I can access and manage them from a single page. This helps me to be organized and manage all my campaigns with ease. I can view all the social media accounts from a single location which leaves everything in place. In short, I can see which site is performing better and post content on different sites without leaving anything to chance. It is also compatible with multiple school websites which adds to is efficiency.

CONS: I have had problems with this tool that I think need addressing. It has a free account, which is good, but the account does not have the features that I require for education purposes. To get these features, you have to upgrade to a paid business version which can be expensive for teachers or educators. They should be able to offer a discount or have a special account for such users with a low budget. Previously, I was using the basic plan known as grandfathered before the upgrade and it was all fine. To give room to more accounts for teaching, I decided to delete some social media accounts and they went ahead and reduced my accounts after removing my current plan at the time. This was not fair at all.

What do you think about this review? Great Poor

Seamless in managing social media accounts

Read full review >
Ginger
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.09.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: It has made it possible to manage multiple social media accounts without much effort. For example, I have 3 company and one personal twitter account, LinkedIn and Facebook. Whenever I want to post something on all the platforms, I can access Gremlin, write the post and then send to all of the social media accounts with only a single click. The software saves a lot of time and effort on my part and helps me to stay up to date with what is happening. Apart from that, I can schedule when and at what time to post content depending von when my followers engage the most on social media.

CONS: There are very few things you can say negative about this tool. It has made life simple on my part and I can ask for much from it. However, there is one thing that I have to mention. It does not offer a functionality whereby you can search for a person, you have not followed, on Twitter. The functionality may be there but I have not yet found it. Whenever I want to search for a Twitter user, I cannot do it while on Gremlin. I have to go back to twitter and look for them there. It can be annoying at times and if the feature is not there, it would be better if it was updated in the tool.

What do you think about this review? Great Poor

Scheduling functionality is top notch

Read full review >
Claude
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.12.2017 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: The scheduling feature is top notch. You can actually set it up such that you a certain message or post will go live at a particular time on all your social media accounts. This form of scheduling allows you to keep track of what to post for your followers to see and read. The time to schedule is determined by when your followers are most active. It even has a calendar where you can see all the posts which are scheduled and at what time they will be expected to go live. Apart from scheduling, it offers you a platform on which you can write a post and send it to your social media accounts in real-time.

CONS: It is the best so far I have used. However, the pricing is a little bit not what I was looking for. When it comes to functionality, is limited in so many ways. This may be due to the limitation in terms of applications it has. It would be better if the developers of the tool added a few more applications to help correct and reinforce the existing features for efficiency of the tool in social media accounts management. Despite all these, it is a great tool to help you get started on being a social media manager as it has more to other than most similar tools in the market.

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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