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User review of Gro CRM

This has been a life saver for our team!

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

My team and I love how easy this app is to use, yet it has tons of features! The integrated email is a fantastic tool. You just use your own email and Gro filters mail into your leads and customer lists. You can also add new contacts to your lists right from the mail client and even make phone calls and send txt messages.

What aspects are problematic or could work better?

It would nice to have more reporting but it sounds like that is something coming in the future.

What specific problems in your company were solved by this product?

We were so disorganized before. We all used independent systems and could never keep up. Our team is on top of their game now and we are all communicating better. I never knew we could be so efficient!

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Non-Profit Organization Management

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

$50/user/month

What is your total annual cost for using this product?

$4,200

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

No

FEATURE DETAILS

General Features

Customization
4
very good