User review
of Groove
Brilliant app
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
I personally love giving my clients the opportunity to have their input regarding scheduling appointments with me.
What aspects are problematic or could work better?
Logging emails seems to be a little bit glitchy at the moment, and I find that I have to manually log a few, but not too many. Normally resetting the settings clears this out for a while.
What features/services would you like to see in future versions of this product?
more predictive software, easier navigation of email flows - adding individual email address' is a little tedious at the moment
What specific problems in your company were solved by this product?
tracking emails
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Information Technology and Services
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- Streamline process of employee evaluation and performance tracking
- Offer greater visibility and transparency for both managers and employees
- Improve consistency and accuracy of employee evaluations
- Help align employee and company goals
PRICING & COSTS
What was the cost of implementing this product?
unknown
What is your total annual cost for using this product?
unknown
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
unknown
FEATURE DETAILS
Key Features
Integrations very good
4
Collaboration Features very good
4
Customization very good
4
Security & Support
Security very good
4
