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Groove REVIEW

Sales Management Software

15 user reviews
USER SATISFACTION 99%
OUR SCORE 8.9

What is Groove?

Groove is a sales engagement software built for inbound and outbound sales teams. It helps your sales representatives spend more time on closing deals by streamlining each stage of your sales process. Groove’s feature set is configured to match the needs of each team in your sales organization — sales leaders, sales operations, and sales reps — while keeping your data consistent in a single, centralized platform.

Groove specializes in helping your salespeople grow your pipeline, engage your accounts, boost your revenue and sell smarter. It equips all the vital features you need to get your hands on data-driven insights and actionable analytics to enhance your sales processes and productivity. Its products include email and calendar integration, campaign automation, sales analytics, sales productivity, account-based sales, and built-in dialer.

As a trusted Salesforce partner, Groove’s deep integration with the leading CRM solution saves you time and money as it syncs information between the systems seamlessly and automatically. This means you can quickly access the data you need and trim downtime in moving from one system to another. Tracking results with full visibility and communicating your accounts are optimized in the software to drive efficiency and revenue.

Overview of Groove Benefits

Engaging accounts is accomplished with ease in Groove. Here are some of its main benefits:

Optimized campaign management

Groove helps you ensure your campaigns are not only timely, but it should maintain quality communication as well. Building multi-step campaigns, called “Flows” in Groove, is accomplished with ease. It gives you a high-level view on which Flows are engaging or not and drill down to see who among your prospects are responding. This makes sure you deliver the right message to the recipient at the right time. It also takes care of sending follow-up messages to leads and collaborating with your entire team.

Automated data entry

Eliminate the time-consuming and tedious process of manual data entry with Groove’s integration with Salesforce. Email and calendar records are synced automatically to make sure your accounts are always up-to-date. You have to option to choose which emails to sync or to push all emails into Salesforce in logging inbound and outbound emails in real time.

Groove also collects data to give you visibility on how your sales team is spending their time. Driving productivity can also be achieved with the software’s solutions such as email tracking, templates, reminders, scheduled email deliveries, and meeting scheduler. This is crucial to ensure you don’t miss anything while maintaining visibility over each aspect of your sales process. Groove also has a built-in dialer where you can immediately connect from Gmail, Flow or Salesforce.

Access valuable sales insights

Groove provides you with analytics on what’s working and not working so you can find the right solutions to enhance or fix it. This includes templates for email and call scripts and sales activities. If they are effective, you can easily share them with the rest of your team. If they are under-performing, you can immediately find ways to fine-tune them. Analytics give you detailed real-time insights such as which time and day have the highest connect rates and account-based engagement scores.

Account-based sales tools

By using Groove’s account-based engagement data, you can get a comprehensive look of the account you’re targeting to ensure you are engaging them optimally. Prioritizing accounts is streamlined with star or label assignment, filtering and advanced search for your team to focus on. You also see a detailed view of each account’s engagement history to approach them accordingly.

Overview of Groove Features

  • Meeting scheduler
  • Auto-call logging
  • Activity log
  • Custom data collection
  • Sales automation
  • Team collaboration
  • Email sync
  • Built-in analytics
  • Email tracking
  • Multi-step campaigns or “Flows”
  • Campaign automation
  • Advanced search
  • Follow-up communications
  • Reminders
  • Filters
  • Sales team activity
  • Account prioritization
  • Account-based engagement
  • Lead coverage
  • Real-time insights
  • Two-way Salesforce integration
  • Personalized emails
  • Local area code calling
  • Built-in dialer
  • Click-to-call
  • Templates
  • Tasks
  • Email scheduling
  • Calendar sync
  • Template performance
  • Call statistics

Groove Position In Our Categories

Position of Groove in our main categories:

100

Groove is one of the top 100 Sales Software products

100

Groove is one of the 100
Sales Software products


Groove is also listed in the following subcategories:

Category:Position:Category:Position:
Sales Management Software#15
Category:Position:
Sales Management Software#15

There are well-liked and widely used solutions in each software category. But are they necessarily the best fit for your organization’s special requirements? A popular software solution may have thousands of users, but does it offer what you require? For this reason, do not blindly spend on popular systems. Read at least a few Groove reviews and mull over the elements that you wish to have in the software such as the cost, main features, available integrations etc. Then, select a few systems that fit your wants. Try out the free trials of these platforms, read online opinions, get clarifications from the vendor, and do your research systematically. This exhaustive research is certain to aid you select the best software application for your firm’s specific wants.

How Much Does Groove Cost?

Groove Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Groove pricing is tailored to your specific business needs. The core features include: 

  • Sales productivity tools
  • Account-based tools
  • Salesforce integration
  • Email and calendar sync
  • Sales analytics
  • Starter Groove Flow

Optional upgrade:

  • Unlimited Groove Flow

Optional add-on:

  • Groove Dialer (click to dial, local presence, Salesforce integration)

Contact the vendor to request for a demo and quote.

 

 

User Satisfaction

We realize that when you make a decision to buy Sales Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Groove reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Groove. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

342

NEGATIVE SOCIAL MENTIONS

2

Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

Groove User Reviews


Anonymous Reviewer 23 hours ago
Verified
user



Anonymous Reviewer 4 days ago
Verified
user



Anonymous Reviewer 5 days ago
Verified
user


Jaryd Hickman


Anonymous Reviewer 2 weeks ago
Verified
user


What are Groove pricing details?

Groove Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Groove pricing is tailored to your specific business needs. The core features include: 

  • Sales productivity tools
  • Account-based tools
  • Salesforce integration
  • Email and calendar sync
  • Sales analytics
  • Starter Groove Flow

Optional upgrade:

  • Unlimited Groove Flow

Optional add-on:

  • Groove Dialer (click to dial, local presence, Salesforce integration)

Contact the vendor to request for a demo and quote.

 

 

What integrations are available for Groove?

Groove connects with the following systems seamlessly:

  • Salesforce
  • Gmail
  • Google Calendar

User reviews


User reviews in total: 15

9
6
0
0
0

Average Rating:

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The most favorable review

Anonymous Reviewer

23 hours ago


Pros: The overall ease of use and the email templates with the ability to track effectiveness.

Cons: I haven't found an aspect of Groove that isn't already great!

The least favorable review

Anonymous Reviewer

4 days ago


Pros: Creating templates for common responses is a great way to stay efficient in correspondence and track who's opening those emails. Having visibility on open and click rates is a great way to know if your message is resonating. Also, the ability to sync communication with Salesforce is fantastic for CRM.

Cons: It would be great to see a break down in individual template performance. While seeing open rates and click through percentages is nice from a performance standpoint, being able to export a file of contacts that have done either would be helpful for follow up communication to targeted interested parties.

Anonymous Reviewer
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Published 23 hours ago
Verified
user
The overall ease of use and the email templates with the ability to track effectiveness.



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Anonymous Reviewer
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Published 4 days ago
Verified
user
Creating templates for common responses is a great way to stay efficient in correspondence and track who's opening those emails. Having visibility on open and click...



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Anonymous Reviewer
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Published 5 days ago
Verified
user
Ability to quickly mass target and touch contacts within our accounts



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Jaryd Hickman
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Published 2 weeks ago
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user
It is super easy to use, integrates beautifully with G-Mail and Salesforce and allowed me to easily scale my outreach efforts. I gain at least an hour each day back not...



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Anonymous Reviewer
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Published 2 weeks ago
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user
Ability to track email opens, auto reminders to follow up with unanswered emails, goove flows for prospecting.



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Florence Lucas
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Published 2 weeks ago
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user
I love that it tells me when me emails are opened and how many times they're opened. I love the custom time of the emails feature.



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Anonymous Reviewer
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Published 2 weeks ago
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user
Pro
review
Allows user to stay in a workflow without getting disctracted bouncing between email inbox / dialer / CRM (Salesforce, in our case).



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Anonymous Reviewer
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Published 2 weeks ago
There are a lot of great things to say about Groove. I love the ability to store email templates and easily add prospects to campaign flows, so I don't have to worry...



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Published 2 months ago
Verified
user
Super simple to utilize. Their support is straightforward. Very responsive. Blog content never ceases to amaze me.



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I simply love the simplicity and ease of Groove. Setup is done in a breeze and it allows me to be flexible for scaling operations. Whether it's about being on top of...



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