What are the best aspects of this product?
1. Ease to use or intuitive Interface (Beautiful Interface)
2. Rich feature
3. Powerful Business intelligence
4. Seamless Integration with Social Channel
5. Blend of Excel and powerful backend system
What aspects are problematic or could work better?
I guess some of the screen could be more precise
What features/services would you like to see in future versions of this product?
2. Connector API with Backend System
What specific problems in your company were solved by this product?
1. Single Bird Eye View of all my business
2. Reduction of Cost
3. Increase in efficiency of our Sales Force
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
Did your company use a different software before this one?
What software did you use before?
Why did you decide to change it?
1. BI was missing
2. Very Difficult for our Sales Force
3. And lot of other small problems
Are you satisfied with the change?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
What is the primary use of this product in your company?
both B2B & B2C
What was the cost of implementing this product?
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?