User review
of GrowthFactor
Excellent Product
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
1. Ease to use or intuitive Interface (Beautiful Interface)
2. Rich feature
3. Powerful Business intelligence
4. Seamless Integration with Social Channel
5. Blend of Excel and powerful backend system
What aspects are problematic or could work better?
I guess some of the screen could be more precise
What features/services would you like to see in future versions of this product?
1. Dialer
2. Connector API with Backend System
What specific problems in your company were solved by this product?
1. Single Bird Eye View of all my business
2. Reduction of Cost
3. Increase in efficiency of our Sales Force
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I made the decision to purchase it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Computer Software
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
SugarCRM
Why did you decide to change it?
1. BI was missing
2. Very Difficult for our Sales Force
3. And lot of other small problems
Are you satisfied with the change?
100% Satisfied
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
PRICING & COSTS
What was the cost of implementing this product?
Confidential
What is your total annual cost for using this product?
Confidential
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
Confidential
FEATURE DETAILS
Lead Management
Web Forms amazing
5
Leads App amazing
5
Automatic Lead Distribution amazing
5
Lead Conversion amazing
5
ROI Tracking amazing
5
Opportunity Management
Workflows very good
4
Opportunity Alerts very good
4
Snapshot View of Deals amazing
5
Quotes very good
4
Forecasting
Sales Performance Tracking very good
4
Identification of Productive Agents very good
4
Webforms
Pre-Built Webforms very good
4
Custom Webforms very good
4
Contact Management
Social Media very good
4
Email very good
4
