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User review of GrowthFactor

Excellent Product

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

1. Ease to use or intuitive Interface (Beautiful Interface)
2. Rich feature
3. Powerful Business intelligence
4. Seamless Integration with Social Channel
5. Blend of Excel and powerful backend system

What aspects are problematic or could work better?

I guess some of the screen could be more precise

What features/services would you like to see in future versions of this product?

1. Dialer
2. Connector API with Backend System

What specific problems in your company were solved by this product?

1. Single Bird Eye View of all my business
2. Reduction of Cost
3. Increase in efficiency of our Sales Force

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

yes

What software did you use before?

SugarCRM

Why did you decide to change it?

1. BI was missing
2. Very Difficult for our Sales Force
3. And lot of other small problems

Are you satisfied with the change?

100% Satisfied

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

Confidential

What is your total annual cost for using this product?

Confidential

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

Confidential

FEATURE DETAILS

Lead Management

Web Forms
5
amazing
Leads App
5
amazing
Automatic Lead Distribution
5
amazing
Lead Conversion
5
amazing
ROI Tracking
5
amazing

Opportunity Management

Workflows
4
very good
Opportunity Alerts
4
very good
Snapshot View of Deals
5
amazing
Quotes
4
very good

Forecasting

Sales Performance Tracking
4
very good
Identification of Productive Agents
4
very good

Webforms

Pre-Built Webforms
4
very good
Custom Webforms
4
very good

Contact Management

Social Media
4
very good
Email
4
very good
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