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User review of Gusto

Delightful user experience

- by Paul

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The app is very easy to use. I was able to set up payroll very quickly. Also, when I had a problem with the edit feature, their phone support agent helped me out promptly and I could get the job done easily. With Gusto, I need to spend just 5 minutes every month on payroll tasks.

What aspects are problematic or could work better?

My experience thus far has been very smooth and I have no had no difficulties at all. I am waiting for the tax season to find out how the software can help me with my tax filing and other tasks.

What specific problems in your company were solved by this product?

Gusto helps our company save time and money on accounting tasks. It frees up our time and we can focus on improving our product quality and boosting customer satisfaction.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.