Gusto REVIEW

Payroll Software

9 user reviews
USER SATISFACTION 99%
OUR SCORE 8.8

What is Gusto?

Gusto is a powerful platform that combines payroll, benefits administration, and compliance functionalities in a single, simplified package. It won our Expert’s Choice Award for 2017 as well as the Supreme Software Award for the same year.

Designed for small businesses in the United States, Gusto makes it easy for these companies to stay on top of their  workforce’s core HR needs. The app also delivers a solid set of payroll features, coupled with an unusually well-designed user interface, and innovation and automation functionalities that impress even experts. Plus, businesses get to use it at a fair price tailored to their exact needs.

Gusto states that the company’s mission is to simplify complicated business processes such as HR, benefits, and payroll for modern companies. This company’s software is used by more than 40,000 companies nationwide and it has offices in San Francisco and Denver.

What does it offer? To start with, Gusto provides Payroll, 401(k), and workers’ comp insurance nationwide, which means that benefits apply anywhere in California, Colorado, Florida, Illinois, Massachusetts, New Jersey, New York, Ohio, Texas and Washington, with more states coming soon.

The platform is also capable of automating the calculation, payment, and submission of a company’s local, state and federal payroll taxes. In the meanwhile, it will ensure that businesses can pay through direct deposit or check, automate calculations, year-end forms, and taxation to avoid critical errors, and save even more time handling bookkeeping on its own.

Gusto’s monthly price is $39 per month plus $6 per person. This includes new hire reporting, direct deposit, year-end W-2s and 1099s, unlimited payroll runs, and more. You don’t need to sign a contract and are free to suspend your account at any time. After you suspend, the vendor will pay and file any outstanding payroll taxes and also generate year-end W-2s and 1099s for your employees.

Gusto also offers a free trial with unlimited payroll runs, including off-cycle and bonus payrolls. If you need help, you can contact the company’s customer support agents via phone, email, or chat. They are based in Denver and San Francisco and provide assistance Monday through Friday, 6am to 6pm Pacific.

Overview of Gusto Benefits

Why use Gusto? The key advantage of this system is automated payroll management, as users can set up and schedule payments, and let the system handle the rest. With this feature in place, all employees will be paid on time, and the process will become independent from human interaction and thus less prone to mistakes. Gusto Payroll also supports the campaign for paperless transactions as digital paystubs are delivered via email in an effort to reduce paper waste.

The platform is also capable of automating the calculation, payment, and submission of a company’s local, state and federal payroll taxes. At the same time, businesses are allowed to pay through direct deposit or check.

Employees who are feeling generous can even set up their accounts to donate to charitable institutions straight from their paychecks. Integration with the widely used accounting systems makes Gusto a flexible platform, especially when it comes to bookkeeping which falls completely under the system’s competence.

Let’s give a detailed look to some of the main benefits associated to this system:

It saves your time

The main benefit of full payroll automation is saving time, as Gusto takes over time off calculations, ACA compliance, year-end forms, payroll taxes, and even adopts unique workflow calculations. In this way, all important data is synchronized in a single system, and the user can focus on more important activities.

It makes payroll management error-proof

Gusto will not only minimize critical human errors, but eliminate those completely. Now that you won’t have to enter data in several different apps and websites, you will take things easy, and let the system calculate deductions without you being involved at all. Plus, Gusto acts as a personalized employee database, where you can store important information, and access it any time and from any device.

It facilitates access to information

The reason why both small and large teams prefer Gusto is the simplified, hassle-free navigation. The app makes it easy to pull off important information, including employee contact data, I-9s, W-2s, time off balances, and much more. For the purpose, you will only have to log into the system using your credentials.

It activates full payroll automation

Gusto requires nothing else but a single entry of your team’s data, where you get enough flexibility to decide how your employees are paid, and how their paystubs, tax filings, and W-2s ought to be handled. Your employees will also be able to add date themselves, and download information that is important to them even after they leave the company. The system will also automate all local, state, and federal taxes in validated forms that can be used for all purposes. The Gusto team acknowledges the difficulty of managing payroll for first-time users, and thus provides a kit of useful tips and training materials, and access to expert support.

It simplifies benefits administration

Consult the vendor’s licensed advisers and make use of the intuitive software to manage benefits easily. Keep your existing plan or choose a new one, tailored for your needs. Gusto will make this possible with employment tax reporting and payment, comp insurance, hire/leave reports, and detailed budget plans. Your team will also have access to dedicated benefits advisors with years of health care experience.

It streamlines HR

With Gusto, you can consolidate all your employee data. All info from emergency contacts to new hire documents to anniversaries is organized in one place, where employees can access it, modify it, or download it for their needs. This also helps comply with HIPAA standards, and makes HR management much more transparent.

It is fully compliant with HIPPA, ACA, and ERISA standards

All Gusto operations were designed to meet in detail HIPAA, ACA, and ERISA standard which means that the system will check data automatically, prepare compliance reviews of your benefits and send automated notices, and guarantee employee privacy unlike any similar system.

It offers affordable, integrated 401(k)

Gusto allows you to set up and manage 401(k) plans with unparalleled ease, and enable employees in such way to save money for their retirement.

It integrates with all important third-party systems

Last, but not least, Gusto was developed to blend easily within every software architecture, and works in synergy with several accounting, HR, and CRM systems. On the list of integrations, you will discover names such as Xero, QuickBooks, When I Work, Nimble, Receipt Bank, Bamboo HR, and many more.

Overview of Gusto Features

  • Lifetime Accounts
  • Digital Paystubs
  • Easy Charitable Donations
  • Employee Self-Enrollment
  • Automated New Hire Reporting
  • Automatic Tax Processing
  • Payroll on Autopilot
  • Contractors
  • Net-To-Gross Payments
  • Unlimited Payroll
  • Cancel Payroll
  • Flexible Schedules
  • Detailed Payroll Reports
  • Multiple Pay Rates
  • Multipl Pay Schedules
  • Hourly and Salary-based Computations
  • Collaboration
  • Vacation Monitoring
  • Direct Deposit and Checks
  • Software Integrations
  • Pre-Tax Benefits
  • Reimbursements
  • Mobile
  • Digital Signature

Awards & Quality Certificates

Gusto Position In Our Categories

Position of Gusto in our main categories:

50

Gusto is one of the top 50 Accounting & Finance Software products

50

Gusto is one of the top 50 HR Software products

50

Gusto is one of the top 50
Accounting & Finance Software products

50

Gusto is one of the top 50
HR Software products


Gusto is also listed in the following subcategories:

Category:Position:Category:Position:
Expenses Management Software#13 Payroll Software#6
Category:Position:
Expenses Management Software#13
Payroll Software#6

Each enterprise has its own characteristics, and can require a special Accounting & Finance Software solution that will be fit for their company size, type of customers and staff and even specific niche they support. You should not count on locating an ideal app that is going to be suitable for each company regardless of their history is. It may be a good idea to read a few Gusto reviews first and even then you should remember what the service is intended to do for your business and your workers. Do you require a simple and straightforward solution with only basic features? Will you really make use of the complex tools needed by experts and large enterprises? Are there any particular features that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a solid solution that will fit your budget.

How Much Does Gusto Cost?

Gusto Pricing Plans:

Gusto Payroll provides a simple pricing system where all you need to pay is the base price plus an extra amount for the number of people you wish to enroll in your payroll. That is: $39/month (base price) + $6/month (per employee)

This simple pricing plan comes with all features and tools.

User Satisfaction

We realize that when you make a decision to buy Payroll Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Gusto reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Gusto. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

202

NEGATIVE SOCIAL MENTIONS

3

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

Gusto User Reviews


Matthew 2 months ago
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Anonymous 2 months ago
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Paul 2 months ago
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user


What are Gusto pricing details?

Gusto Pricing Plans:

Gusto Payroll provides a simple pricing system where all you need to pay is the base price plus an extra amount for the number of people you wish to enroll in your payroll. That is: $39/month (base price) + $6/month (per employee)

This simple pricing plan comes with all features and tools.

What integrations are available for Gusto?

Gusto Payroll integrates with the following business systems and applications:

  • BambooHR
  • QuickBooks
  • QuickBooks Online
  • Xero
  • Capital One Spark Business
  • FreshBooks
  • TSheets
  • When I Work
  • Deputy
  • Nimble Schedule
  • Boomr
  • Time Tracker
  • Receipt Bank
  • Kin
  • Ximble
  • eBility Time Tracker
  • Receipt Bank
  • Boomr
  • Homebase

User reviews


User reviews in total: 9

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Average Rating:

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The most favorable review

Stephanie Holt

4 weeks ago


Pros:
Gusto is very user friendly- and "dummy proof"- they send out reminders to run payroll- provide easy to ready cash requirement summaries- great application

Cons:
I wish there was a better module for child support deductions and other misc. payroll deductions and pay the vendor direct.

The least favorable review

David H.

2 months ago


Pros:
It is simple to set up the application and the interface is attractive. The vendor could make customer support more accessible. But their phone agents are very professional. The good thing is Gusto focuses on constantly improving its features and it makes our payroll processes easy to manage. Finally, its integration with Zenefits is very useful.

Cons:
Gusto is ideal for direct deposit payment. It is not suitable if you have to pay checks to a lot of employees as it lacks a print/delivery option. Another glitch is the product could offer more customization for PTO policy.

Stephanie Holt
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Published 4 weeks ago
Verified
user
Gusto is very user friendly- and "dummy proof"- they send out reminders to run payroll- provide easy to ready cash requirement summaries- great application



What do you think about this review? Great Poor
Published 2 months ago
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user
It is simple to set up the application and the interface is attractive. The vendor could make customer support more accessible. But their phone agents are very...



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Published 2 months ago
Verified
user
Gusto gives me great confidence to manage all my payroll processes and tasks. The product offers great value and it will meet with good success in the payroll market...



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Published 2 months ago
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user
The system is intuitive and offers a clear dashboard. This helps me quickly find the things I need and I can easily do tasks such as downloading paystubs, understanding...



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Published 2 months ago
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user
The app is very easy to use. I was able to set up payroll very quickly. Also, when I had a problem with the edit feature, their phone support agent helped me out promptly...



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Published 2 months ago
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user
Gusto is a big help for both employees and employers. It notifies staff members about their salary credit. The vendor’s online chat support is simply superb as they...



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Published 2 months ago
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user
I am on the wrong side of 60 and run a small business. Unlike the millennials, I am not that tech savvy as I belong to an older generation. Therefore, I appreciate the...



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Published 2 months ago
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user
The system is easy to use and the email reminders are a big help for me to remember to do my tasks. The vendor’s support is excellent and I can count on them anytime...



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Published 2 months ago
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user
I love the intuitive and clear interface. Plus, their customer support is outstanding and the agents are very knowledgeable and helpful. They always resolve my issue...



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