What are the best aspects of this product?
Gusto is a big help for both employees and employers. It notifies staff members about their salary credit. The vendor’s online chat support is simply superb as they resolve my issues quickly. This app has helped to simplify our payroll operations and we are also able to save a lot of time. Last, but not the least, the pricing plans are very affordable.
What aspects are problematic or could work better?
The vendor could have done the implementation in a better way. They could have provided a detailed timeline of what they were going to do. Plus, they could have clarified what input I needed to give. In the end it was fine but I had to do some of the work myself.
What specific problems in your company were solved by this product?
We save a lot of time, money, and effort doing payroll. Employees get more transparency as they can access their paystubs and other files online. Plus, the system takes care of deductions, taxes, etc. and I don’t have to worry about them.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
11-50 Employees
What is your industry?
Public Relations
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
1 year
EU Office: 1 Agios Georgios Street, 7600 , Athienou, Larnaca, Cyprus
US Office: 120 St James Ave Floor 6, Boston, MA 02116
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