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User review of Gusto

Gusto is a great & reliable application – solving many payroll issues faced by SMBs

- by Stephanie Holt

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Gusto is very user friendly- and "dummy proof"- they send out reminders to run payroll- provide easy to ready cash requirement summaries- great application

What aspects are problematic or could work better?

I wish there was a better module for child support deductions and other misc. payroll deductions and pay the vendor direct.

What features/services would you like to see in future versions of this product?

Child Support deduction, a way to put in days off requests/ racking of anticipated vacation days with a confirmation process once taken.

What specific problems in your company were solved by this product?

Timely filing and accurate payroll reports, employee onboarding, client control without the burden of reporting and compliance.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Accounting

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Quickbooks Enhanced Payroll, Paycor, ADP & Paychex

Why did you decide to change it?

Easy of use, able to run payroll from anywhere

Are you satisfied with the change?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

75

What is your total annual cost for using this product?

720

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

yes, 10 % partner discount

FEATURE DETAILS

Payroll

Direct Deposit
5
amazing
Payroll Reports Printing
5
amazing
Payroll Online Access
5
amazing

Taxation

Federal Taxes Calculation
5
amazing
State Taxes Calculation
5
amazing
Local Taxes Calculation
5
amazing
Tax Forms Electronically Filing
5
amazing
Electronic Payroll Tax Payment
5
amazing
Federal Tax Forms
5
amazing
State Tax Forms
5
amazing

Integrations

Quickbooks Accounting
5
amazing