What are the best aspects of this product?
I am on the wrong side of 60 and run a small business. Unlike the millennials, I am not that tech savvy as I belong to an older generation. Therefore, I appreciate the fact that I can talk to a real person on the phone to get my issues across. Gusto’s phone support is very good and I prefer this channel to online chat which is hard for me to use. Gusto’s phone agents are high quality and they resolve my problems quickly. This app and their service team help me manage payroll and taxes easily. Hats off to their great service and the wonderful value they provide to subscribers.
What aspects are problematic or could work better?
Gusto gives me all that I want to manage my payroll easily and I don’t have any drawbacks to point out.
What specific problems in your company were solved by this product?
Gusto saves me a lot of time and work as I can effortlessly submit payroll and workman’s compensation, do and other financial tasks with it.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year