What are the best aspects of this product?
I’ve always dreaded payroll management tasks—from sending out compensation to figuring out which insurance policy to use for my team. But now, with Gusto working for me, everything is a lot easier. I love that the software’s design is simple and clean too.
What aspects are problematic or could work better?
It takes a while for their customer service reps to respond to my questions/concerns. They really should work this out because a lot of clients need answers ASAP.
What specific problems in your company were solved by this product?
I use Gusto mainly to figure out the best insurance policy for my team as well as to hand out compensation in a timely manner. Gusto has been able to support me on this endeavor—even extending the support in tax management and other areas.
Are you a current user of this product?
No
What is your company size?
N/A
What is your industry?
Retail
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