What are the best aspects of this product?
It's easy to enter payroll, and you get instant feedback once it's complete. As a small business owner, it's nice to know exactly what the cash needs will be for meeting payroll. The monthly cost is fair and well worth what you get in return. Customer service is awesome as well: friendly, knowledgeable, and responsive.
What aspects are problematic or could work better?
I haven't had any problems in nearly 2 years of using Gusto.
What features/services would you like to see in future versions of this product?
Group health insurance would be awesome, but I realize that's more of an HR thing.
What specific problems in your company were solved by this product?
We were paying another company nearly three times the amount for monthly payroll services, and they were not nearly as easy to work with nor as accurate in their reporting. I'm still cleaning up messes the previous company made over 2 years ago. Gusto has been awesome for our small business, saving money and time. Truly a godsend for this small business owner.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
What is your industry?
Marketing and Advertising
Did your company use a different software before this one?
What software did you use before?
Why did you decide to change it?
too expensive, not Mac compatible
Are you satisfied with the change?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
What is the primary use of this product in your company?
What was the cost of implementing this product?
$51 per month
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?