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User review of Gusto

Superb product

- by Dan Kaufman

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It's easy to enter payroll, and you get instant feedback once it's complete. As a small business owner, it's nice to know exactly what the cash needs will be for meeting payroll. The monthly cost is fair and well worth what you get in return. Customer service is awesome as well: friendly, knowledgeable, and responsive.

What aspects are problematic or could work better?

I haven't had any problems in nearly 2 years of using Gusto.

What features/services would you like to see in future versions of this product?

Group health insurance would be awesome, but I realize that's more of an HR thing.

What specific problems in your company were solved by this product?

We were paying another company nearly three times the amount for monthly payroll services, and they were not nearly as easy to work with nor as accurate in their reporting. I'm still cleaning up messes the previous company made over 2 years ago. Gusto has been awesome for our small business, saving money and time. Truly a godsend for this small business owner.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

yes

What software did you use before?

Paychex

Why did you decide to change it?

too expensive, not Mac compatible

Are you satisfied with the change?

Yes. Definitely.

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

$51 per month

What is your total annual cost for using this product?

$612

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Payroll

Direct Deposit
5
amazing
Payroll Reports Printing
5
amazing
Payroll Online Access
5
amazing

Taxation

Federal Taxes Calculation
5
amazing
State Taxes Calculation
5
amazing
Local Taxes Calculation
5
amazing
Tax Forms Electronically Filing
5
amazing
Electronic Payroll Tax Payment
5
amazing
Federal Tax Forms
5
amazing
State Tax Forms
5
amazing
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