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User review of Hatchbuck

A user-friendly tool for powerful management

- by Phyllis

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Thanks to Hatchbuck, you can use and manage your data at the best of your ability. We love the tagging feature, because it enables us to segment data quickly, and it automates actions we used to perform manually. It is also rich with emailing options, meaning you have all sorts of templates and sending options. We had good software in the past, but we never got hands around something so quickly. Maybe it is because of their time efficient support, and the fact that they left no question unanswered.

What aspects are problematic or could work better?

The more you get, the more you want, and the fact that we want it to wrap a dozen of new features doesn’t make it less perfect. At least this way I know that my requests are being considered, and I am likely to see those features in future.

What specific problems in your company were solved by this product?

I think having the CRM and the emailing platform in a single place. I appreciate the stress-free environment, and the company is saving some serious money and time. We didn’t kill two birds with one stone, we killed all of them.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Broadcast Media

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.