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Hatchbuck Review

Hatchbuck
Our score: 8.0 User satisfaction: 100%

What is Hatchbuck?

Hatchbuck combines CRM functionalities, marketing and sales capabilities, along with seamless automated processes to ensure you could engage better with leads and clients and make loyal customers of them a long time.
A powerful contact tool lets you track and monitor their activities in real time, which should let you come up with the actions to turn them into actual buyers.

Overview of Hatchbuck Benefits

Hatchbuck gives your small business all the tools you need to stay organized, automate marketing activities and drive higher response rates and sales. With Hatchbuck’s all-in-one CRM and marketing software, you have everything you need to capture new leads from your website, nurture them with relevant content, and convert them into loyal customers.

Manage Contacts

Keep tabs on your prospects and customers in Hatchbuck’s simple CRM. Tasks keep you organized while hot lead alerts let you know when a prospect is ready to buy.

Automate Follow-Up

Stay top of mind through simple, yet intelligent, drip campaigns and autoresponders. Look like a pro with easy to use email marketing and marketing automation tools.

Track Your Success

Sleep soundly knowing that contacts, companies, deals, and campaigns are being tracked and tallied. Get smart insights into your sales and marketing data.

Overview of Hatchbuck Features

  • Marketing Automation
  • Email Marketing
  • Marketing Reports
  • Tagging & Segmentation
  • Drag & Drop Email Builder
  • Deals Pipeline
  • Unlimited Support
  • Partner Program
  • Real-Time Sales Alerts
  • Sales Reports
  • CRM
  • Drag & Drop Form Builder
  • Automated Campaigns
  • Simple Tag Scoring
  • Task Management
  • Predesigned Email Template Library
  • Ecommerce Integration
  • Email Autoresponder
  • Automated Follow-up
  • Website Tracking

Hatchbuck Position In Our Categories

Since businesses have distinctive business wants, it is only practical they avoid subscribing to a one-size-fits-all, “perfect” software system. Just the same, it is almost impossible to try to stumble on such a software system even among widely used software products.
The sensible thing to do would be to make a list of the several significant aspects which require consideration such as crucial features, packages, technical skill ability of staff members, business size, etc. The second step is, you should double down on your research through and through. Browse through some Hatchbuck evaluations and explore each of the applications in your shortlist more closely. Such well-rounded research guarantee you drop mismatched software solutions and choose the one that has all the features you require company requires in sustaining growth.

Position of Hatchbuck in our main categories:

TOP 200

Hatchbuck is one of the top 200 CRM Software products

TOP 500

Hatchbuck is one of the 500 Marketing Software products

TOP 200

Hatchbuck is one of the top 200 Sales Software products

Hatchbuck is also listed in the following subcategories:

It's important to note that almost no service in the Marketing Software category is going to be a perfect solution that can fulfill all the goals of various company types, sizes and industries. It may be a good idea to read a few Hatchbuck Marketing Software reviews first as specific services may excel exclusively in a very narrow set of applications or be created with a very specific industry in mind. Others might function with a goal of being easy and intuitive and consequently lack complicated functionalities welcomed by more experienced users. There are also solutions that cater to a large group of customers and offer a rich feature set, however this frequently comes at a more expensive price of such a service. Make sure you're aware of your requirements so that you get a service that offers specifically the functionalities you search for.

How Much Does Hatchbuck Cost?

Hatchbuck Pricing Plans:

Free Trial

Small Biz Plan

$109/month

Team Plan

$219/month

Professional Plan

$329/month

Enterprise Plan

$439/month

Hatchbuck offers the following pricing plans:

Small Biz Plan: $109/month or $99 semi-annually

  • 2 Users
  • 1,500 Contacts
  • 7,500 Emails per month
  • Quick Start Package Included

Team Plan: $219/month or $199 semi-annually

  • 5 Users
  • 5,000 Contacts
  • 25,000 Emails per month
  • Quick Start Package Included

Professional Plan: $329/month or $299 semi-annually

  • 10 Users
  • 15,000 Contacts
  • 75,000 Emails per month
  • Quick Start Package Included

Enterprise Plan: $439/month or $399 semi-annually

  • Unlimited Users
  • 25,000 Contacts
  • Unlimited Emails per month
  • Quick Start Package Included

There is also a live demo available for the Enterprise plan.

User Satisfaction

Positive Social Media Mentions 9
Negative Social Media Mentions 0

We realize that when you make a decision to buy Marketing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Hatchbuck reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Hatchbuck. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Hatchbuck Comparisons

Hatchbuck user reviews

An amazing platform for marketing automation, and really budget-friendly. Small businesses should definitely consider it

Read full review >
Audrey
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.10.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

Easy and effective, amazing price

Read full review >
Sue
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.09.2018 Company Size: 1-10 Employees Industry: Non-Profit Organization

Reminds me of Hubspot, except of the ROI tools

Read full review >
Winston
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.08.2018 Company Size: 1-10 Employees Industry: N/A

Great software, even better service!

Read full review >
Loretta
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.04.2018 Company Size: 1-10 Employees Industry: N/A

Does the job for small businesses

Read full review >
Angelica
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.03.2018 Company Size: 1-10 Employees Industry: Marketing and Adveritising

What are Hatchbuck pricing details?

Hatchbuck Pricing Plans:

Free Trial

Small Biz Plan

$109/month

Team Plan

$219/month

Professional Plan

$329/month

Enterprise Plan

$439/month

Hatchbuck offers the following pricing plans:

Small Biz Plan: $109/month or $99 semi-annually

  • 2 Users
  • 1,500 Contacts
  • 7,500 Emails per month
  • Quick Start Package Included

Team Plan: $219/month or $199 semi-annually

  • 5 Users
  • 5,000 Contacts
  • 25,000 Emails per month
  • Quick Start Package Included

Professional Plan: $329/month or $299 semi-annually

  • 10 Users
  • 15,000 Contacts
  • 75,000 Emails per month
  • Quick Start Package Included

Enterprise Plan: $439/month or $399 semi-annually

  • Unlimited Users
  • 25,000 Contacts
  • Unlimited Emails per month
  • Quick Start Package Included

There is also a live demo available for the Enterprise plan.

What integrations are available for Hatchbuck?

No information available

Hatchbuck average rating:

Average score
5/5 (12 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Sue

PROS: We used to work with Salesforce, and I liked it. Still, the company wanted something more affordable, less complicated, and not so demanding. We were told to get Hatchbuck even before, but we always took it with a pinch of salt. I wish we champed at the bit much sooner. Obviously, we did some exploring in the demo at first, just to have an idea on their support management, but there was no second thought. Their team was happy to have our feedback, and worked on all our ideas. Finally, we got everything that the company needed.

CONS: They could create a mobile app, or at least make the web platform more mobile-friendly. I struggle to follow prospects from my smart phone and the entire ‘pan and zoom’ thing is tiring me. It’s not like I can really access the software at any moment. I would also opt for less limited wizards (uploading my own files, designing my email templates, etc).

Reviewed 1 year ago

Read full review >

The least favorable review

Joel

PROS: The UI is fair, even if it takes a while to master the tagginng curve (speaking from the perspective of a developer who used to query his data directly). I was a hard-working learner, but I don't think it could be a problem for anybody. It's easy and flexible, heaped with information. Fast too!

CONS: I would improve the management on company level, but I think they're going to solve this in a while. There is also an annoying 'pending time' between submiting a report and receiving a confirmation (especially when there are many customers involved), but it's just another display bug you can tolerate for the sake of quality.

Reviewed 2 years ago

Read full review >

More reviews from 12 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

An amazing platform for marketing automation, and really budget-friendly. Small businesses should definitely consider it

Read full review >
Audrey
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.10.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: Trust me, you’ll learn and understand Hatchbuck just few days after activating it. You can forget the negative effects of long trainings, and to focus on productivity instead. Our email marketing team, for instance, got the full picture in a single week.

CONS: There were some bugs I disliked, but nothing so big to give up at crunch time. I still think it was our company’s best bet ever. Besides, you get top-support that deals with issues efficiently, and appreciates the value of your time.

What do you think about this review? Great Poor

Easy and effective, amazing price

Read full review >
Sue
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.09.2018 Company Size: 1-10 Employees Industry: Non-Profit Organization

PROS: We used to work with Salesforce, and I liked it. Still, the company wanted something more affordable, less complicated, and not so demanding. We were told to get Hatchbuck even before, but we always took it with a pinch of salt. I wish we champed at the bit much sooner. Obviously, we did some exploring in the demo at first, just to have an idea on their support management, but there was no second thought. Their team was happy to have our feedback, and worked on all our ideas. Finally, we got everything that the company needed.

CONS: They could create a mobile app, or at least make the web platform more mobile-friendly. I struggle to follow prospects from my smart phone and the entire ‘pan and zoom’ thing is tiring me. It’s not like I can really access the software at any moment. I would also opt for less limited wizards (uploading my own files, designing my email templates, etc).

What do you think about this review? Great Poor

Reminds me of Hubspot, except of the ROI tools

Read full review >
Winston
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.08.2018 Company Size: 1-10 Employees Industry: N/A

PROS: The crown of maintainable software at a fair price. It unites marketing automation, CRM, lead capture, scoring, and nurturing under a single hat. It’s nice to have a single system for all activities.

CONS: The ROI functionalities are absolutely absent. Lead tracking is useless before they contact you or fill in the forms you’ve sent them. Your digital marketing might be effective, but you won’t be able to measure that effectiveness. Oh, and the public development strategy is also missing. I tried to draw attention towards these issues, but they haven’t announced any upcoming features yet. I honestly hope they will consider my requests.

What do you think about this review? Great Poor

Great software, even better service!

Read full review >
Loretta
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.04.2018 Company Size: 1-10 Employees Industry: N/A

PROS: I find the program to very easy and user-friendly. It’s been a while since we had something that impressive to work with. I really can't find the words to praise its funcitonality!

CONS: As you can see from the previous section, there is nothing I dislike about it. Still, I am only a user with access to particular features, while the company may come up with some detailes that need improvement. Overall-very good!

What do you think about this review? Great Poor

Does the job for small businesses

Read full review >
Angelica
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.03.2018 Company Size: 1-10 Employees Industry: Marketing and Adveritising

PROS: One thing small businesses are always concerned about is that their needs are neglected by web developers. Well, not this time! In Hatchbuck, everything is developed accordingly, and the program seems to ‘get the point’ of absolute time benefits and having limited staff. They’ve done a really good job this time, including the product, but also the training that comes in package. There is a great automation concept, and a logical division of marketing in subsequent phases. I’ve used other marketing applications, but I’ve never seen a better bet for small businesses.

CONS: I was on alert, because, you know, nothing is as good as it looks. I didn’t see anything I couldn’t turn a blind eye on. What surprised me in fact was odd vocabulary; they have their own terms for every function/feature, and it will take some time to learn them (nothing scary though).

What do you think about this review? Great Poor

So far, so good

Read full review >
Joel
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.03.2018 Company Size: 1-10 Employees Industry: Computer Software

PROS: The UI is fair, even if it takes a while to master the tagginng curve (speaking from the perspective of a developer who used to query his data directly). I was a hard-working learner, but I don't think it could be a problem for anybody. It's easy and flexible, heaped with information. Fast too!

CONS: I would improve the management on company level, but I think they're going to solve this in a while. There is also an annoying 'pending time' between submiting a report and receiving a confirmation (especially when there are many customers involved), but it's just another display bug you can tolerate for the sake of quality.

What do you think about this review? Great Poor

Integrated with STL Rent a Box

Read full review >
George
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.03.2018 Company Size: More than 100 Employees Industry: Packages and Containers

PROS: When Hatchbuck arrived to our company, we jumped on the task and categorized clients as business contacts, current, and potential users. What a day that was! Ever since, I am sending mails to many people through a simplified procedure (two-three clicks on average). I think we got ourselves a relationship builder, going all personal and super friendly with clients. And they appreciate it! Now that I have Hatchbuck, I can follow updates, and identify the needs of my clients almost instantly. My reports are also worth a look. Better yet, there is no need to sit tight and get all fussy about it. The tool is extremely simple, and contains a full package of utilization guides.

CONS: I’m more concerned about results, than the process itself. Let’s be clear, performance is flawless! I know many firms that can guarantee that! My problem is low opening rates, and I’m trying to locate the cause. I ‘went personal’, edited everything that could be edited, even made a dozen of promo offers, but I am still not satisfied. There must be another problem.

What do you think about this review? Great Poor

Outstanding email system

Read full review >
Terry
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.02.2018 Company Size: More than 100 Employees Industry: Hospital and Health Care

PROS: The tagging is just top. I can tag every user that clicks on my email’s link, meaning I’ve automatically involved them in a campaign without further notification. That’s just great.

CONS: I somehow miss the intuitiveness of our previous systems, but I am finding my feet. However, it would look much better with a draft box or a drag and drop template for editing HTML. I wish to be able to share the URL of my emails on the website too. They should also improve reporting, so that users could compare between different emails.

What do you think about this review? Great Poor

Hatchbuck is a very helpful system, piece of cake even for savvy users

Read full review >
Sonia
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.02.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: They’ve just begun, and they’re already taking the wheel! There is an amazing drag-and-drop email template, especially for beginners learning to create beautiful and functional emails. I like the simplicity of involving contacts, either by tagging or sorting those you want to be in your campaign. To make things even better, there is a Partner Success Manager that takes no more than an hour to solve problems or to give explanations. No headaches at all, for real!

CONS: It’s more of a bonus what I want them to do for us. Better customization of emails won’t hurt, and neither will fix glitches in the drag-and-drop templates. As an optimist, I believe this is just a matter of time, and that we’ll be able to see improvements very soon.

What do you think about this review? Great Poor

A review of Hatchbuck

Read full review >
Seth
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.01.2018 Company Size: More than 100 Employees Industry: N/A

PROS: The top features are definitely the tag rules. I love them because I can share content with my leads, as soon as Hatchbuck confirms they are ready to receive it. In fact, there are tones of tagging options and I am still working out how to utilize all of them. From the current perspective, I think I’d be lost without them, especially if one considers all the hats I am wearing to keep the company on top of the pipeline. What I know for sure is that there is no better way to maximize traffic to your product

CONS: I think it is too early to talk about flaws and drawbacks. Hatchbuck has just hit the market, and looking for missing features to compromise quality is like missing the wood for the trees. What I think is that they too focused on marketing automation, and that is reflecting on their CRM functionality. Startups like us, for instance, will need more reporting features and visual pipelines in future.

What do you think about this review? Great Poor

A user-friendly tool for powerful management

Read full review >
Phyllis
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.12.2017 Company Size: 11-50 Employees Industry: Broadcast Media

PROS: Thanks to Hatchbuck, you can use and manage your data at the best of your ability. We love the tagging feature, because it enables us to segment data quickly, and it automates actions we used to perform manually. It is also rich with emailing options, meaning you have all sorts of templates and sending options. We had good software in the past, but we never got hands around something so quickly. Maybe it is because of their time efficient support, and the fact that they left no question unanswered.

CONS: The more you get, the more you want, and the fact that we want it to wrap a dozen of new features doesn’t make it less perfect. At least this way I know that my requests are being considered, and I am likely to see those features in future.

What do you think about this review? Great Poor

A flying start!

Read full review >
Zachary
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.12.2017 Company Size: 1-10 Employees Industry: Management Consulting

PROS: I think it is a helpful and reliable tool, both for on-boarding and selling. The system can overall be described as intuitive, meaning that you won’t have to waste time on on-boarding and you could focus on issues of strategic importance to your company. I was afraid to face a complex system, but luckily that was not the case. Simplicity means the world in my job, and I appreciate the clean design that made it possible for me.

CONS: Hatchbuck keeps everybody happy, that’s the only truth. They are doing an excellent job, and I am really grateful for that.

What do you think about this review? Great Poor
Reviewed By Louie Andre
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