BenchmarkONE is a high-end marketing platform that comes with impressive features.

What are the best aspects of this product?

BenchmarkONE is a fun platform to use that caters to your business needs. If you dig deeper into the software, you will realize that it has a lot to offer to help bring your business into greater heights. Email Marketing is an excellent strategy to promote your company to a much bigger audience. With BenchmarkONE, you can easily organize your email contacts, use built-in templates for your emails, customize the platform, and download statistics. This would give you an idea of how business is doing and how your clients are responding to emails.

What aspects are problematic or could work better?

It is nice that the product itself is packed with features and tools to help your company grow. The thing is I find it too overwhelming that I won't be able to maximize all of the features that come with the package. It took us a month to learn everything that BenchmarkONE can offer because we had to watch a series of educational videos and read a lot of blogs to get additional information about the product. I want to use our company logo as often as possible by incorporating it into our marketing projects, proposals, and email responses. It's very tricky to edit the logo by ourselves, so we still need help from customer support to fix the problem. I also think that they should enhance their email filtering system by totally getting rid of spam emails and contacts. What we want to have are legitimate contacts and clients who are willing to pay for products and services.

What specific problems in your company were solved by this product?

Any business owner needs to monitor his/her business closely, but it is somehow challenging to do so, especially if you are short-staffed. What I like most about BenchmarkONE is that it keeps me updated on the progress that we are making and it helps me create plans to stay in touch with our customers continuously.

Are you a current user of this product?

No