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User review of BenchmarkONE

Great software, even better service!

- by Loretta

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I find the program to very easy and user-friendly. It’s been a while since we had something that impressive to work with. I really can't find the words to praise its funcitonality!

What aspects are problematic or could work better?

As you can see from the previous section, there is nothing I dislike about it. Still, I am only a user with access to particular features, while the company may come up with some detailes that need improvement. Overall-very good!

What specific problems in your company were solved by this product?

To be honest, we are not so experienced and we're still familiarizing with the most important features. It didn’t bring leads so far, but we expect that to happen very soon from now. What the system did for us so far was decent contact maintenace, detail-accuracy, and improved communication.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.