Hatchbuck is a very helpful system, piece of cake even for savvy users

What are the best aspects of this product?

They’ve just begun, and they’re already taking the wheel! There is an amazing drag-and-drop email template, especially for beginners learning to create beautiful and functional emails. I like the simplicity of involving contacts, either by tagging or sorting those you want to be in your campaign. To make things even better, there is a Partner Success Manager that takes no more than an hour to solve problems or to give explanations. No headaches at all, for real!

What aspects are problematic or could work better?

It’s more of a bonus what I want them to do for us. Better customization of emails won’t hurt, and neither will fix glitches in the drag-and-drop templates. As an optimist, I believe this is just a matter of time, and that we’ll be able to see improvements very soon.

What specific problems in your company were solved by this product?

Hatchbuck helps us deliver emails on our clients’ behalf, and to track their email statistics almost effortlessly. Clients seem satisfied while tracking deals, and we got an eye on the most active among them (not just on emails, but also forms and web pages).

Are you a current user of this product?

Yes