Integrated with STL Rent a Box

What are the best aspects of this product?

When Hatchbuck arrived to our company, we jumped on the task and categorized clients as business contacts, current, and potential users. What a day that was! Ever since, I am sending mails to many people through a simplified procedure (two-three clicks on average). I think we got ourselves a relationship builder, going all personal and super friendly with clients. And they appreciate it! Now that I have Hatchbuck, I can follow updates, and identify the needs of my clients almost instantly. My reports are also worth a look.
Better yet, there is no need to sit tight and get all fussy about it. The tool is extremely simple, and contains a full package of utilization guides.

What aspects are problematic or could work better?

I’m more concerned about results, than the process itself. Let’s be clear, performance is flawless! I know many firms that can guarantee that! My problem is low opening rates, and I’m trying to locate the cause. I ‘went personal’, edited everything that could be edited, even made a dozen of promo offers, but I am still not satisfied. There must be another problem.

What specific problems in your company were solved by this product?

I’m one click away from getting all client information I need. Communication records are well-stored, and so are clients’ actions. It’s amazing how connected you can be with you clients, and how that can affect the performance of your business.

Are you a current user of this product?

Yes