Outstanding email system

What are the best aspects of this product?

The tagging is just top. I can tag every user that clicks on my email’s link, meaning I’ve automatically involved them in a campaign without further notification. That’s just great.

What aspects are problematic or could work better?

I somehow miss the intuitiveness of our previous systems, but I am finding my feet. However, it would look much better with a draft box or a drag and drop template for editing HTML. I wish to be able to share the URL of my emails on the website too.
They should also improve reporting, so that users could compare between different emails.

What specific problems in your company were solved by this product?

I wasn’t exactly able to estimate the importance of such system in the health industry. Meanwhile, it turned out that a little strategic emailing ‘does the magic’, and patients feel encouraged to choose us, and to make their first appointment.

Are you a current user of this product?

Yes