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User review of BenchmarkONE

Reminds me of Hubspot, except of the ROI tools

- by Winston

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The crown of maintainable software at a fair price. It unites marketing automation, CRM, lead capture, scoring, and nurturing under a single hat. It’s nice to have a single system for all activities.

What aspects are problematic or could work better?

The ROI functionalities are absolutely absent. Lead tracking is useless before they contact you or fill in the forms you’ve sent them. Your digital marketing might be effective, but you won’t be able to measure that effectiveness. Oh, and the public development strategy is also missing. I tried to draw attention towards these issues, but they haven’t announced any upcoming features yet. I honestly hope they will consider my requests.

What specific problems in your company were solved by this product?

We’re capturing, scoring, and nurturing our leads, and we structure our marketing campaign (CRM, emails, automation, etc).

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.