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User review of BenchmarkONE

This is one of the most affordable and results-oriented CRM programs in the market.

- by Autumn

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It's so easy to learn and adapt to this new program. I can do so many things in just one sitting, which makes me more effective in my job. Simple tasks such as sending e-mails, reminders, and promotions can be done efficiently. There are so many things that Hatchbuck can offer that will give your business a boost in sales and marketing.

What aspects are problematic or could work better?

The people behind Hatchbuck needs to take matters more seriously. Many users are not satisfied with their level of customer service. It’s pretty slow, and sometimes I feel that there is no sense of urgency from their end. They should look into upgrading their branding to attract more prominent clients.

What specific problems in your company were solved by this product?

You have clear visibility on what's happening on your website on a day to days basis. It gives you a heads up about what your clients are specifically looking for so that you know what to sell or offer in return. You can promote your product as often as you want by spearheading an e-mail campaign which is proven to deliver positive results, especially if it's being done regularly.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.