Using Hatchbuck is such an easy and fun experience for my peers and me.

What are the best aspects of this product?

This is one of the smartest marketing tools that I've ever laid my eyes on. I've got no issues learning to use and navigate the tool because it's so intelligent and intuitive for my liking. If you are a beginner, you can rely on the online tutorial videos that you can access for free.

What aspects are problematic or could work better?

I don’t enjoy using the templates when sending offers and updates to my clients, so I don’t think that it’s necessary at all. I’d rather compose most of my e-mails from scratch because it feels more personal. Although automation has its advantages, I don’t think that it works well for me.

What specific problems in your company were solved by this product?

I started sending my clients regular newsletters to keep them engaged with what we have to offer. Hatchbuck is way better than any other CRM tools that I have ever used before. I never realized that email marketing could have such a significant impact on my business, especially when a lot of people started responding to my emails to express their interest.

Are you a current user of this product?

Yes