A product that offers clear engagement and exceptional insight in marketing conversion.

What are the best aspects of this product?

Being able to extract funnel reports within a minute. Before using Heap, we had to use Google Analytics and had to make custom reports. I find Heap to be intuitive. I no longer depend on anyone tech-savvy whe going in and setting up a custom report. Now, I can just come in and make reports without any issue.

What aspects are problematic or could work better?

Easy sharing of events with your team members. I was hoping there would be e-mail sharing or sending to slack integration. It would be a plus to have free events or a knowledge base where Heap experts can help our marketing team walk through tips and tricks in building reports for guaranteed ROI proof.

What specific problems in your company were solved by this product?

Proves that blog can be tied to revenue via paid or trial versions. Investigation of product use for optimizing new user onboarding experiences. Minimzing churn.

Are you a current user of this product?

Yes