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Heap Analytics REVIEW

Business Intelligence Software

12 user reviews
USER SATISFACTION 99%
OUR SCORE 9.0

What is Heap Analytics?

Heap provides a unique approach to user analytics by capturing all user interactions and analyze these interactions without the need to ship code or wait for data. The platform is easy to install and user. Once the code is installed into your website, you can automatically monitor every client-set events, such as clicks, page views, gestures, form submissions, and more.

The system is loaded with powerful features, including data capture, event visualizer, user search and interactions, and funnels. Heap makes it easy for businesses to identify their users in-depth as well as monitor custom events. All reports generated using Heap is based on real-time data, which means your reports are accurate and timely.

Overview of Heap Analytics Benefits

Heap takes user analytics to a whole new level with its innovative approach – capture all user interactions. Imagine all the data and insights you can get by automating the capture of every click, tap, gesture, page view, and form submission done by all your users. Imagine being able to get all that information without having to deal with codes. Heap simply lets you get everything without the complications that come with codes.

With all your user interactions captured, this puts you in a better position to understand your users better and know them in-depth. Heap lets you assign persistent custom properties across sessions. You can also integrate both web and mobile sessions and tie the all to a single user. You can also assess a user based on his email address, age, total revenue, payment plan and more.

There are instances where events are not automatically captured by Heap. In these cases, you can make modifications and generate custom events with a specific number of properties. You can thoroughly drill down on these events to give you the information you need.

Accurate, reliable, and up to date information is essential for fast and precise analytics. With Heap, you are able to get real-time insights the quickest way possible without compromising the accuracy of data.

Overview of Heap Analytics Features

  • Data Capture
  • Event Visualizer
  • Users
  • Graphs
  • Funnels
  • SQL

Heap Analytics Position In Our Categories

Position of Heap Analytics in our main categories:

20

Heap Analytics is one of the top 20 Business Intelligence Softwareproducts

20

Heap Analytics is one of the 20
Business Intelligence Software products


If you are considering Heap Analytics it could also be sensible to examine other subcategories of Best Business Intelligence Software collected in our base of B2B software reviews.

Each enterprise has different needs and needs a system that can be personalized for their size, kind of workers and clients, and the particular industry they are in. For these reasons, no system can proffer perfect tools out-of-the-box. When you look for a software product, first be sure what you need it for. Read some Heap Analytics reviews and ask yourself do you desire basic features or do you need complex functionality? Are there any industry-specific features that you are seeking? Find the answers to these queries to assist your search. There are plenty of aspects that you need to mull over and these include your finances, particular business needs, your organization size, integration needs etc. Take your time, use a few free trials, and finally select the app that provides all that you require to improve your organization efficiency and productivity.

How Much Does Heap Analytics Cost?

Heap Analytics Pricing Plans:
Free trial
Analysis
Free
Infrastructure
By quote

Users looking to analyze up to 5,000 interactions per month get to use Heap Analytics for free. Enterprise packages, on the other hand, are priced by quote.

Analysis – Free

  • All Analysis features
  • 5,000 Sessions per Month
  • Email Support

Infrastructure – Custom Enterprise Pricing

  • All Analysis features
  • Millions of Sessions per Month
  • On-Site Support
  • Heap SQL
  • Single Sign-On
  • Data Science Consultant
  • Custom Data Retention
  • Service-Level Agreements
  • Invoice Billing
  • Custom Terms

User Satisfaction

We realize that when you make a decision to buy Business Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Heap Analytics reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Heap Analytics. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

95

NEGATIVE SOCIAL MENTIONS

1

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Free
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TICKETS

What are Heap Analytics pricing details?

Heap Analytics Pricing Plans:
Free trial
Analysis
Free
Infrastructure
By quote

Users looking to analyze up to 5,000 interactions per month get to use Heap Analytics for free. Enterprise packages, on the other hand, are priced by quote.

Analysis – Free

  • All Analysis features
  • 5,000 Sessions per Month
  • Email Support

Infrastructure – Custom Enterprise Pricing

  • All Analysis features
  • Millions of Sessions per Month
  • On-Site Support
  • Heap SQL
  • Single Sign-On
  • Data Science Consultant
  • Custom Data Retention
  • Service-Level Agreements
  • Invoice Billing
  • Custom Terms

What integrations are available for Heap Analytics?

Heap integrates with the following business systems and applications:

  • Chartio
  • Clearlogin
  • Segment
  • Flamory
  • GitHub
  • Optimizely
  • Chameleon

User reviews


User reviews in total: 12

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The most favorable review

Luis

3 months ago


Pros: Positive points: it's easy to use, great scope, versatile, and worthy overall ownership cost. When I found Heap, it was a relief and quickly won me without question. What I struggled with my previous tool, I wasd able to make significant gains with Heap in as little as few minutes. Its automated event tracking, retroactive event notifications, and a easy user-based reporting were the things that made me fall in love with Heap. The best thing with Heap is their fair pricing tier which vary by frequency of visits and traffic size without giving up any features.

Cons: As a Heap user, there's nothing to hate about it. But it'd be nice if there was a way to make things easily manageable and getting defined events organized when using varying domains. Instead of showcasing a combination of events, it'd make things a lot simpler if it involved certain extended and descriptions on which property/domain such events belong to. That way you can easily spot them and making the necessary applications.

The least favorable review

Liz

11 months ago


Pros: Wha's great with Heap is its value prop. With the ability to operate analytics on questions that we're able to come up with is both a life saver. It also proves itself to be of great use. Aside from that, I don't need to install firing tags on area. That saved us from expending our developer resources.

Cons: When dealing with reports and events, its UI ends up becoming hard to manage. It's a really robust tool, but you've got to admit that people will be dealing with numerous events for tracking. Facing and organzing hundreds of events is very difficult since no grouping or management is involved. Unless your team has some kind of nomenclature for tagging reports/events, be vary careful if you have any plans to scale with Heap.

Published 3 months ago
Verified
user
Positive points: it's easy to use, great scope, versatile, and worthy overall ownership cost. When I found Heap, it was a relief and quickly won me without question. What...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I feel a bit of peace knowing Heap has the ability to capture events on my current client's lead capture as well as e-commerce sites. Heap gets rid of the problem of...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
I like who simple it can be in setting up events. The software's UI is easy and highly intuitive. Being a...



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
Being co-founder of a startup, our team wanted a simple (and free) solution for learning further on user activitity in our app. We're already making use of Segment for...



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
I felt we have the ability to monitor the flow of users via our site as well as landing pages from varying domains without problems. Thanks largely to Heap, we can now...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
Being able to extract funnel reports within a minute. Before using Heap, we had to use Google Analytics and had to make custom reports. I find Heap to be intuitive. I no...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
Being able to take in data points in a simpler manner from other systems (via Heap) API is of great value to our company. We're able to see and interact with data down...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
Its Define is transparent. Building new custom events is simple for those who lack the experience. The Retention graph is what we've been seeking for quite some time now....



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
It's way simpler to deal with compared to Google Analytics. As an all-around marketer, it's a big relief. Why? Because I barely have time to dig deep in studying Google...



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
Wha's great with Heap is its value prop. With the ability to operate analytics on questions that we're able to come up with is both a life saver. It also proves itself to...



What do you think about this review? Great Poor

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