What are the best aspects of this product?
Being co-founder of a startup, our team wanted a simple (and free) solution for learning further on user activitity in our app. We're already making use of Segment for capturing server-side activity for a number of reasons. Getting the integrated connection set up to Heap was easy to do. We couldn't be any happie when we included page events. Many thanks to Heap!
What aspects are problematic or could work better?
At present, there aren't any math functions to average or sum usage statistics. Exporting to a spreadsheet format is a breeze. It would be nice if it had pre-installed capabilities.
What specific problems in your company were solved by this product?
We finally found a simpler and free solution that lets us know how frequent server-side activities and web pages occur. All that withot involving developers. Now, we can confidently make educated decisions as to where we can concentrate our development.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
1-10 Employees
What is your industry?
Computer Software
How many people in your company actively use this product?
most employees
How long is your contract with the vendor?
Less than 1 year
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