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User review of Heap Analytics

Analysis that’s very effective yet so easy!

- by Cora

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Being co-founder of a startup, our team wanted a simple (and free) solution for learning further on user activitity in our app. We're already making use of Segment for capturing server-side activity for a number of reasons. Getting the integrated connection set up to Heap was easy to do. We couldn't be any happie when we included page events. Many thanks to Heap!

What aspects are problematic or could work better?

At present, there aren't any math functions to average or sum usage statistics. Exporting to a spreadsheet format is a breeze. It would be nice if it had pre-installed capabilities.

What specific problems in your company were solved by this product?

We finally found a simpler and free solution that lets us know how frequent server-side activities and web pages occur. All that withot involving developers. Now, we can confidently make educated decisions as to where we can concentrate our development.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.